1. ccpopham's Avatar
    The top button kept working, but the pen portion stopped working. Shut down and restarted, no help. Removed and repaired Bluetooth, no help, finally took the battery out and put back in and it started working. I guess removing the battery emulated and power off of the device and back on and it worked.

    Posted via the Windows Central App for Android
    04-10-2016 11:13 AM
  2. neo158's Avatar
    If it does it again then I would try replacing the battery as it could be low.
    04-10-2016 11:44 AM
  3. ccpopham's Avatar
    I will, thanks for the info.

    Posted via the Windows Central App for Android
    04-10-2016 06:01 PM
  4. orlbuckeye's Avatar
    I had that happen and I kept replacing the battery but finally I went into device manager and removed it then said search for new hardware and it reinstalled the pen driver and it's worked for 4 months with no issues.
    neo158 likes this.
    04-11-2016 01:58 PM
  5. Axeelant's Avatar
    Could the battery really be dead since december 2015, and hardly any use of pen? I can't seem to pair it again as it stopped working completely, and the light doesn't turn back on? Any ideas?
    05-23-2017 03:09 PM
  6. cwb3106's Avatar
    Could the battery really be dead since december 2015, and hardly any use of pen? I can't seem to pair it again as it stopped working completely, and the light doesn't turn back on? Any ideas?
    Absolutely. Pen doesn't have an off switch so (I assume) it is always using the Bluetooth connection. The clincher is the light not going on since (I think) it doesn't depend on the SB being nearby. I recently had the same problem and changing the battery fixed it. SB was about 9 months old.
    Axeelant likes this.
    05-30-2017 03:14 PM
  7. Axeelant's Avatar
    Absolutely. Pen doesn't have an off switch so (I assume) it is always using the Bluetooth connection. The clincher is the light not going on since (I think) it doesn't depend on the SB being nearby. I recently had the same problem and changing the battery fixed it. SB was about 9 months old.
    Thanks, at least I know what to try now :)
    05-31-2017 07:53 AM

Similar Threads

  1. Surface 4 Pro is just really horrible, how can I make it better?
    By Windows Central Question in forum Microsoft Surface Pro 4
    Replies: 8
    Last Post: 05-06-2016, 11:29 PM
  2. Surface book shutting down, or am I misunderstanding?
    By BlueGoldAce in forum Microsoft Surface Book
    Replies: 23
    Last Post: 04-14-2016, 06:47 PM
  3. Surface 3 Killer Feature iPad Can't Match
    By suburbanl3g3nd in forum Microsoft Surface 3
    Replies: 2
    Last Post: 04-13-2016, 09:10 AM
  4. Why doesn't my Lumia 950xl work correctly with Facebook?
    By Windows Central Question in forum Microsoft Lumia 950 XL
    Replies: 1
    Last Post: 04-09-2016, 11:03 PM
  5. Cortana will not work on my computer
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 04-09-2016, 10:21 PM
LINK TO POST COPIED TO CLIPBOARD