Lost My Mouse

[nicholas135]

So I run a HDMI cable from my SP3 mini video connector/cable adapter to my TV, and watch some YouTube videos on the TV. I set up the TV using Devices/Project menu on the SP3. It worked OK, except that the mouse and touchpad would not work. After disconnecting the cable and returning to normal use, the mouse and touchpad still don't work. Can anyone suggest what might be going on? Thanks.

 

[Racing Snake]

driver conflict?
"have you tried switching it off and on again?" - I know it's a clich?, but it does tend to fix some random issues.

 

[nicholas135]

Yes, I restarted blue tooth and tried to pair the mouse. It wouldn't pair and touchpad doesn't work. If it is a driver problem, how do I download new drivers for touchpad and Microsoft mouse?

 

[rdubmu]

Try running a windows update

Sent from my Surface Pro 3 using Tapatalk

 

[strollin]

Is the battery in the mouse good?

 

[nicholas135]

I was able to restore mouse by shutting down and restarting SP3. The problem comes back each time I hookup the SP3 to my TV. Thanks for all replies.

 

[photobriangray]

I have noticed this when going on to the dock, bluetooth driver errors. Now I will be searching support boards...