1. Windows Central Question's Avatar
    I bought a Surface 3 preinstalled with Windows 10. After configuring Outlook 2013 and Windows mail, both could receive emails but could not send mails. I read about running sfc/scannow in responses to similar problems. Can someone help on running sfc/scannow. How do I run it from the 'console'. Kindly help
    10-12-2015 10:12 PM
  2. _Emi_'s Avatar
    so you have problems sending from both outlook 2013 and windows mail?
    that sounds like a strange problem, if it happened on both, it means it should be something else.

    but in order to do the sfc /scannow
    you press Win + X
    and open Command Prompt with admin rights and then you type sfc /scannow when the black window appears. and let it do its job.

    you can also search for cmd and run it as admin when it appears.
    10-12-2015 10:42 PM
  3. vic20ian1's Avatar
    I bought a Surface 3 preinstalled with Windows 10. After configuring Outlook 2013 and Windows mail, both could receive emails but could not send mails. I read about running sfc/scannow in responses to similar problems. Can someone help on running sfc/scannow. How do I run it from the 'console'. Kindly help
    Right Click the window button.

    From the menu select Command Prompt (Admin)

    Allow this to run (click yes)

    You will get a black and white does window

    Type sfc /scannow and enter
    (N.B. There are 2 letter N in scannow)

    Wait 20 mins or so.

    It will repair any corruption in system files.

    Email should work fine after that.


    Sent from my D6503 using Tapatalk
    10-14-2015 01:49 PM

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