[Windows Central Question]

I bought a Surface 3 preinstalled with Windows 10. After configuring Outlook 2013 and Windows mail, both could receive emails but could not send mails. I read about running sfc/scannow in responses to similar problems. Can someone help on running sfc/scannow. How do I run it from the 'console'. Kindly help

[_Emi_]

so you have problems sending from both outlook 2013 and windows mail?
that sounds like a strange problem, if it happened on both, it means it should be something else.

but in order to do the sfc /scannow
you press Win + X
and open Command Prompt with admin rights and then you type sfc /scannow when the black window appears. and let it do its job.

you can also search for cmd and run it as admin when it appears.

[vic20ian1]

I bought a Surface 3 preinstalled with Windows 10. After configuring Outlook 2013 and Windows mail, both could receive emails but could not send mails. I read about running sfc/scannow in responses to similar problems. Can someone help on running sfc/scannow. How do I run it from the 'console'. Kindly help

Right Click the window button.

From the menu select Command Prompt (Admin)

Allow this to run (click yes)

You will get a black and white does window

Type sfc /scannow and enter
(N.B. There are 2 letter N in scannow)

Wait 20 mins or so.

It will repair any corruption in system files.

Email should work fine after that.


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