Even though I can take photos, whenever I try to shoot video it focuses and then nothing happens - the timer stays at zero. My 1020 I'd fresh out of the box today. This happened both when I tap the screen, tap the video button, or press the camera button on the side. The Windows video app works, but I need to use Nokia video for the editing capabilities ( plus it's just better, I upgraded from a 920 so I'm not new to Windows devices).