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  1. azi nuamid's Avatar
    I bought a neverlocked lumia520 from romania, in the extras+info it says the mobile operator is 000-GB, but i receive no update to cyan..i have another lumia 520 and the mobile operator is the same, but this one had the update...anything i could do? in romania microsoft says the update is available for every carrier. tried with sim and without, and on multiple wifi-s...

    please help! Thanks!
    Last edited by azi nuamid; 10-15-2014 at 10:38 AM. Reason: wanted to say its for help, but cannot
    10-15-2014 10:37 AM
  2. awilliams1701's Avatar
    You could probably use the Nokia Recovery Tool. Keep in mind this will clear off the phone so you'll want to back it up. I'm told you can pick any ROM you want for your phone as long as the model number matches. I'm not sure how this works across countries, but in theory you could install the AT&T version from the US if you wanted. In reality, I'm not sure what ROMs you'll have available, but you should have some.
    10-15-2014 10:51 AM
  3. azi nuamid's Avatar
    Thanks for quick reply. but will i lose warranty?
    10-15-2014 11:13 AM
  4. azi nuamid's Avatar
    it did work like so, but did I lost the warranty? thanks!
    10-15-2014 12:34 PM
  5. awilliams1701's Avatar
    No idea. Probably not, but even if that's the case you could always use the tool to switch back to your current carrier's rom.
    10-15-2014 12:36 PM
  6. alinauman97's Avatar
    No you don't! I signed up for the Developer Preview, losing my warranty. However, after using the tool to get Lumia Cyan, Nokia Care reported I still had my warranty.
    10-16-2014 01:36 PM

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