Trouble 'safely ejecting' a Lumia 830 from Windows 8.1 PC
After plugging in a Lumia 830 to a Windows 8.1 desktop PC (Dell i5) - getting the error "Windows can't stop your 'Lumia 830 (RM-983)' device becase a program is still using it. Close any programs that might be using the device, and then try again later."
Any suggestions on how to troubleshoot what process is using the Windows Phone? I've checked I'm not syncing the phone, not accessing it in Windows Explorer or using it in any way.
I've uninstalled the Intel Rapid Storage Technology driver, uninstalled the Dell Backup program, ungraded the Windows Phone desktop sync app -- but still getting the error.
Is there a way to figure this out? Would it make sense to somehow uninstall the Windows Phone driver and reinstall? How does one do that?
Any suggestions?
After plugging in a Lumia 830 to a Windows 8.1 desktop PC (Dell i5) - getting the error "Windows can't stop your 'Lumia 830 (RM-983)' device becase a program is still using it. Close any programs that might be using the device, and then try again later."
Any suggestions on how to troubleshoot what process is using the Windows Phone? I've checked I'm not syncing the phone, not accessing it in Windows Explorer or using it in any way.
I've uninstalled the Intel Rapid Storage Technology driver, uninstalled the Dell Backup program, ungraded the Windows Phone desktop sync app -- but still getting the error.
Is there a way to figure this out? Would it make sense to somehow uninstall the Windows Phone driver and reinstall? How does one do that?
Any suggestions?