Shop HP’s Memorial Day Sale:Save up to 61% on PCs and more!
09-19-2015 11:33 AM
755 ... 2425262728 ...
tools
  1. ashram's Avatar
    JIves with the arbitration message that was given earlier this week.

    again... wait and see.
    09-04-2015 05:01 PM
  2. badcat's Avatar
    I truly hope for those on RM-983 that they are delivering.
    Yeah, me too.
    I am not going back.good luck
    Same here. I'm done.
    09-05-2015 06:42 AM
  3. tangledW's Avatar
    Wait what? I thought this issue was dead.
    09-05-2015 07:00 AM
  4. ashram's Avatar
    Nope, especially since AT&T has been giving mixed answers. Hopefully the last 2 answers from AT&T are accurate (that the update is indeed coming)
    09-07-2015 01:04 AM
  5. tangledW's Avatar
    Hell, I'll have a 950 before that happens.
    09-07-2015 01:30 AM
  6. ashram's Avatar
    Possibly :)
    09-07-2015 10:29 AM
  7. RumoredNow's Avatar
    Hopefully the last 2 answers from AT&T are accurate (that the update is indeed coming)
    Pressure may have forced this... Full Denim must have been in their (ATT) hands quite a few months now. There is no major hardware variance with RM-983 from other Lumia 830 models. Any fault must be in the ATT additions to the firmware, but they are old hands at adding their Apps and tweaks to WP. I would presume the OTA was resurrected from the dead sooner than believe that there is some Herculean task needed to get full Denim running on RM-983.
    xandros9, ashram and badcat like this.
    09-07-2015 10:52 AM
  8. ashram's Avatar
    Any fault must be in the ATT additions to the firmware, but they are old hands at adding their Apps and tweaks to WP. I would presume the OTA was resurrected from the dead sooner than believe that there is some Herculean task needed to get full Denim running on RM-983.
    Agreed. It was probably in the "not that important, so who cares about it" pile until they started to get BBB complaints and then someone was crazy enough to go the arbitration route... Considering no other "recent" Windows Phone on AT&T is pending an update until Windows 10 to my knowledge, they should just get it out. Even if they don't want to push update 2, at least push the bloody firmware out.
    09-07-2015 01:02 PM
  9. chas488's Avatar
    Why does it say every time I tap check for upgrade it says "Please bend over and grab your ankles"
    ashram, JohnStrk and xandros9 like this.
    09-12-2015 08:19 AM
  10. poddie's Avatar
    Is anyone else nervous about buying expensive new phones from AT&T due to this situation? I always had a warm fuzzy feeling from then in the past re updates, but this whole issue has really soured me on them. I suppose the only other alternative is to buy completely unlocked... I really think they've handled this situation in the worst way possible. If you agree to release it, you should agree to support it.
    09-12-2015 08:56 AM
  11. Derausgewanderte's Avatar
    Is anyone else nervous about buying expensive new phones from AT&T due to this situation? I always had a warm fuzzy feeling from then in the past re updates, but this whole issue has really soured me on them. I suppose the only other alternative is to buy completely unlocked... I really think they've handled this situation in the worst way possible. If you agree to release it, you should agree to support it.
    Yes, not just nervous but convinced that I will not buy from ATT again. They can offer the new phones for 99 cents on a 2yr contract and I still wouldn't touch that deal.
    TgeekB, libra89 and JohnStrk like this.
    09-12-2015 09:49 AM
  12. Noahma's Avatar
    all of my new phones will be carrier free. ive already started gathering the funds for the next phone. im done with the carriers
    TgeekB, libra89, JohnStrk and 1 others like this.
    09-12-2015 10:21 AM
  13. BioTurboNick's Avatar
    Well lower-tier AT&T support changed their tune on me again. Now it's "we have no information" and "talk to Microsoft" once again, while Microsoft says "talk to AT&T, it's in their hands". Though MS chat support told me to call them up... I'll be surprised if anything good comes of it, but I'll report back if so.
    09-14-2015 02:05 PM
  14. ashram's Avatar
    Well lower-tier AT&T support changed their tune on me again. Now it's "we have no information" and "talk to Microsoft" once again, while Microsoft says "talk to AT&T, it's in their hands". Though MS chat support told me to call them up... I'll be surprised if anything good comes of it, but I'll report back if so.
    Tier 1 support is usually only good for the same info a google search will find.
    xandros9 likes this.
    09-14-2015 02:24 PM
  15. avalanch29's Avatar
    I am a Lumia 830 owner and a long time lurker on this site and just now registered. I too am not happy about this whole update thing and decided to contact AT$T myself. I was able to talk to a top tier technical support person and this person seemed to be in the loop and knew exactly what I was talking about. This is what he told me. He told me that AT$T never was able to fully "optimize" the update for their network, he went on to say that they will be bundling the Denim update with Windows 10 around November. He said over and over again to me that they are not giving up on this phone and are fully supporting it. I have no idea if this is true or not, I personally am not holding my breath but though I would share. Has anyone else been told this info?
    09-14-2015 02:31 PM
  16. ashram's Avatar
    not sure about "top technical support person" but updates have been held back to be bundled before. I do not think anyone has been told that yet, especially the "optimize" part as that just sounds like a lame excuse to not bother with it until windows 10. that way, since MS is handling updates AFTER windows 10 is installed, it takes most of the work out of AT&T's hands.
    xandros9 likes this.
    09-14-2015 04:18 PM
  17. avalanch29's Avatar
    Ashram you are more than likely correct. I am not sticking up for AT$T in any way, just relaying some info I got. I had a billing question at first and the lady was very nice and helpful and I told her about the 830 issue and she did get me someone from advanced tech support, I even asked the guy, and he confirmed it, I refuse to speak with basic tech support. This guy really did sound like he was in the loop, he didn't even blame it on Microsoft, he admitted that its an AT$T issue. So I guess we will see..:)
    ashram likes this.
    09-14-2015 04:44 PM
  18. EMitchell's Avatar
    Is anyone else nervous about buying expensive new phones from AT&T due to this situation? I always had a warm fuzzy feeling from then in the past re updates, but this whole issue has really soured me on them. I suppose the only other alternative is to buy completely unlocked... I really think they've handled this situation in the worst way possible. If you agree to release it, you should agree to support it.
    Agreed, and going forward, I won't go through a carrier again. I use ATT for my carrier, I get great coverage, but they aren't looking out for their customer base. So buying directly from MS will be my choice.
    09-14-2015 08:25 PM
  19. pfranceschi's Avatar
    Guys, go check the Windows Phone Recover Tool. I think there is an update for the ATT Lumia 830. I had to roll mine back from Windows 10 after getting the ugly messaging capability gone bug. The tool told me there was both new OS and new firmware. After installing it, turns out I got Lumia Camera 5 preinstalled and it opened upon in like 1 second, along with other Windows Phone 8.1 update 2 features. Maybe I'm crazy, but go check it out yourselves!
    Attached Thumbnails wp_ss_20150917_0003.png   wp_ss_20150917_0002-2.png  
    Last edited by pfranceschi; 09-17-2015 at 09:51 PM.
    09-17-2015 09:06 PM
  20. micallan_17's Avatar
    Am checking right now
    09-17-2015 09:10 PM
  21. micallan_17's Avatar
    Holy ****, its denim update 2

    denim.png
    xandros9 likes this.
    09-17-2015 09:24 PM
  22. pfranceschi's Avatar
    So, I'm not crazy then? I knew it!!
    09-17-2015 09:28 PM
  23. oryan_dunn's Avatar
    Checking now myself....
    09-17-2015 09:28 PM
  24. micallan_17's Avatar
    do you know if there is support for reactivation lock? am downloading the update currently
    09-17-2015 09:30 PM
  25. micallan_17's Avatar
    So, I'm not crazy then? I knew it!!
    nope you aren't lol
    09-17-2015 09:30 PM
755 ... 2425262728 ...

Similar Threads

  1. How to get artist cover
    By rvillanu77 in forum Windows 10 Mobile Insider Preview
    Replies: 1
    Last Post: 08-18-2015, 09:41 AM
  2. my Lumia got bricked
    By Manindra Kumar in forum Ask a Question
    Replies: 4
    Last Post: 08-14-2015, 05:28 PM
  3. Should i wait for surface pro 4 or get the surface pro 3 right now?
    By RezZed in forum Microsoft Surface Pro 3
    Replies: 2
    Last Post: 08-14-2015, 09:38 AM
  4. I lost office after updating to Windows 10, how can I get it back?
    By Windows Central Question in forum Microsoft Office
    Replies: 0
    Last Post: 08-13-2015, 04:45 PM
  5. There is not sign of update named kb3035583 in windows update,what to do?
    By Windows Central Question in forum Ask a Question
    Replies: 0
    Last Post: 08-13-2015, 03:36 PM
LINK TO POST COPIED TO CLIPBOARD