06-07-2013 12:46 PM
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  1. LumiaDream's Avatar
    PART I [PHONES WITH NO ISSUES]
    The freezing is obviously a big issue, as it has 10 pages now no Nokia's official forums with NO replies from Nokia officials. I'd like us to collect some information from people whose phone DOES NOT freeze and then compare in a similar topic with people whose Lumia freezes. After the two topics have had enough replies I will export the data to an excel file and submit it to Nokia. PLEASE REPLY.

    If your phone DOES freeze / restart you can similarly join us here:
    =>http://forums.windowscentral.com/nok...-nokia%5D.html

    Exporting huge data to spreadsheets will enable Nokia to determine patterns (maybe us as well) and will help every single one of us Lumia 920 owners & potential owners avoid these problems.

    Please take a moment and submit your reply.

    If your Lumia 920 is not restarting / freezing please state the following:

    • Country bought from:
    • Unlocked?
    • Color:
    • Charging Method:
    • Portico updated?
    • Carrier:
    • Heavy usage?
    • Occasional overheating?
    • Skype user?
    • Gmail user?
    • Nokia Maps / Drive user?
    • Inconsistencies in battery life?


    Please, do not post off-topic and adhere to the points above alone. It will make my work much, much easier.

    Example of a good post:

    Country bought from: USA
    Unlocked? Yes
    Color: Black
    Charging Method: Usually wireless
    Portico updated? Yes
    Carrier: AT&T
    Heavy usage? No
    Occasional overheating? Yes
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No

    Example of another good post:

    Country bought from: USA, [link to shop]
    Unlocked? Yes
    Color: Black
    Charging Method: Usually wireless, sometimes I charge with USB. It seems that the restarts occur most often with USB charging.
    Portico updated? Yes
    Carrier: AT&T
    Heavy usage? No
    Occasional overheating? Yes, only when playing games.
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? Yes, about once per day.
    Inconsistencies in battery life? No

    Reminder: This thread for people with perfectly working Lumias.
    Last edited by LumiaDream; 01-06-2013 at 06:05 PM.
    01-06-2013 05:39 PM
  2. scubus's Avatar
    Country bought from: USA
    Unlocked? No
    Color: Black
    Charging Method: Wireless
    Portico updated? Yes
    Carrier: AT&T
    Heavy usage? Yes
    Occasional overheating? No
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No
    How long have you owned the phone? 4 days
    Last edited by scubus; 01-07-2013 at 10:57 AM. Reason: Correct formatting
    01-06-2013 05:44 PM
  3. bawboh86's Avatar
    Edit to make it more readable (I didn't think about it, my mistake):
    Country bought from: USA
    Unlocked? No
    Color: White
    Charging Method: Wired
    Portico updated? Yes
    Carrier: AT&T
    Heavy usage? Yes
    Occasional overheating? No
    Skype user? No
    Gmail user? No
    Nokia Maps / Drive user? Yes, when in areas I don't know well.
    Inconsistencies in battery life? No
    01-06-2013 05:45 PM
  4. q8buckeye's Avatar
    Country bought from: UAE

    Unlocked? Yes

    Color: White

    Charging Method: Wired

    Portico updated? No

    Carrier: At&t

    Heavy usage? Yes

    Occasional overheating? Yes

    Skype user? No

    Gmail user? No

    Nokia Maps / Drive user? ​Yes

    01-06-2013 05:47 PM
  5. smileyh's Avatar
    Country bought from:USA, My local AT&T store. I live in Mesa
    Unlocked:NO
    Color:NO
    Charging Method:Usually wireless, I use usb when away from home.
    Portico updated?:Yes
    Carrier:AT&T
    Heavy usage?:Usually
    Occasional overheating?:When using cpu extensive apps. but never shuts off
    Skype user?No
    Gmail user?I just took Gmail off today..Yes/No?
    Nokia Maps / Drive user?I played with Maps once
    Inconsistencies in battery life?: VERY Incosistant
    01-06-2013 07:22 PM
  6. pdjcrawford's Avatar
    Did experience seemingly random reboots pre-Portico, though only twice that I saw and not since. Received my phone Oct 31, so a pretty decent evaluation period.

    Country bought from: Canada
    Unlocked? Yes
    Colour: Black
    Charging Method: Even split between wired and wireless
    Portico updated? Yes
    Carrier: Rogers
    Heavy usage? Light voice, otherwise always in use doing something
    Occasional overheating? Yes
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No
    01-06-2013 07:25 PM
  7. Marcin Winkowski's Avatar
    Country bought from: DE (online auctions "allegro")
    Unlocked: Yes
    Color: White
    Charging Method: wired
    Portico updated? Yes
    Carrier: Play
    Heavy usage? No
    Occasional overheating? No
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? No
    Inconsistencies in battery life? No
    01-06-2013 07:28 PM
  8. ttsoldier's Avatar
    Country bought from: Canada

    Unlocked? Yes

    Color: Black

    Charging Method: Wired

    Portico updated? Yes

    Carrier: Digicel Trinidad & Tobago

    Heavy usage? Yes

    Occasional overheating? Yes

    Skype user? No

    Gmail user? yes

    Nokia Maps / Drive user? ​No.
    01-06-2013 07:31 PM
  9. ClixT's Avatar
    • Country bought from: USA (MS store)
    • Unlocked: No (Locked to AT&T)
    • Color: Cyan
    • Charging Method: Most of the time, USB through PC, then occasional socket USB
    • Portico updated: Yes
    • Carrier: AT&T
    • Heavy usage: Nope; Moderate (surfing with Wi-Fi if available GSM as last resort, listening to music, reading ebooks, etc) use with minimal calling/texting
    • Occasional overheating: Only when multitasking or charging while playing or navigating with the use of GPS (Sometimes all at once)
    • Skype user: No
    • Gmail user: Only Gmail (used to be everything)
    • Nokia Maps / Drive user: Yes, but I don't use it a lot.
    • Inconsistencies in battery life: Nope; it's pretty accurate with my use.


    My previous problems were related to hardware I think..
    01-06-2013 07:35 PM
  10. MrXiqbal's Avatar
    Country bought from: Norway
    Unlocked? No
    Color: White
    Charging Method: Cable/ USB
    Portico updated? No
    Carrier: Telenor
    Heavy usage? Yes
    Occasional overheating? No
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? No
    Inconsistencies in battery life? No
    01-06-2013 07:42 PM
  11. Dave Blake's Avatar
    Country bought from: USA
    Unlocked? No
    Color: White
    Charging Method: Usually wireless
    Portico updated? Yes
    Carrier: AT&T
    Heavy usage? Yes
    Occasional overheating? No
    Skype user? Yes
    Gmail user? No
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? Occasionally
    01-06-2013 07:44 PM
  12. tonyluo2001's Avatar
    Country bought from: Thailand
    Unlocked? Yes
    Color: Black
    Charging Method: always USB
    Portico updated? No
    Carrier: China Unicom
    Heavy usage? No, occasional games, social media, and news feed
    Occasional overheating? Yes when using apps: Nokia drive, City Lens, WeChat, Angry Birds and some other 3D games. And it's warm, not hot.
    Skype user? No
    Gmail user? Are you referring the Gmail app? I'm only using the embedded mail app to retrieve Gmail.
    Nokia Maps / Drive user? Almost no, around once a week.
    Inconsistencies in battery life? Bad in the first 10 days. After that, can last 30-40 hours.
    01-06-2013 07:44 PM
  13. JussiRM's Avatar
    • Country bought from: Finland
    • Unlocked? Yes
    • Color: Red
    • Charging Method: USB Cable
    • Portico updated? No... -_-
    • Carrier: DNA
    • Heavy usage? Yes
    • Occasional overheating? No
    • Skype user? Yes
    • Gmail user? Yes
    • Nokia Maps / Drive user? No (have used Maps few times, Drive never)
    • Inconsistencies in battery life? No
    01-06-2013 07:47 PM
  14. denzilla's Avatar
    Country bought from:USA
    Unlocked? NO
    Color: RED
    Charging Method: USB to PC and also with OEM charging adapter
    Portico updated? YES
    Carrier: At&t
    Heavy usage? NO. Sits at home unused for about 8 hrs and used off/on during the evening playing games, internet, texting, and a few calls.
    Occasional overheating? Gets a little warm in back around camera, but doesn't cause any issues.
    Skype user? Installed, but unused
    Gmail user? NO
    Nokia Maps / Drive user? NO
    Inconsistencies in battery life? NO. Loses about 1% ~ 1.5% per hour idle.
    01-06-2013 07:47 PM
  15. dula714's Avatar
    Country bought from: Canada
    Unlocked? No
    Color: Black
    Charging Method: USB charger
    Portico updated? Yes
    Carrier: Rogers
    Heavy usage? No
    Occasional overheating? Yes, while playing games
    Skype user? No
    Gmail user? No
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No
    01-06-2013 07:48 PM
  16. HeyCori's Avatar
    Country bought from: United States
    Unlocked: No
    Color: White
    Charging Method: USB-to-computer / Charging Plate
    Portico updated: Yes
    Carrier: AT&T
    Heavy usage: Heavy texting. Heavy picture taking. Moderate videos. Moderate web usage.
    Occasional overheating: Yes, only with certain apps.
    Skype user: Downloaded but not often used.
    Gmail user: No
    Nokia Maps / Drive user: Occasionally used
    Inconsistencies in battery life: No
    01-06-2013 09:11 PM
  17. ExcaliburII's Avatar
    Country bought from: Canada
    Unlocked? No
    Color: Black
    Charging Method: Wireless mainly, wired occasional
    Portico updated? Yes
    Carrier: Rogers
    Heavy usage? Depends on day, but normal usually
    Occasional overheating? No
    Skype user? Yes
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? Yes, alot
    01-06-2013 10:36 PM
  18. farzonalmaneih's Avatar
    Not rebooting. No freezing. White on ATT.
    01-06-2013 11:12 PM
  19. WPmunkey's Avatar
    No freezing or rebooting here. White ATT
    01-06-2013 11:18 PM
  20. narv's Avatar
    •Country bought from: USA
    •Unlocked? No
    •Color: white
    •Charging Method: plug provided by nokia with phone
    •Portico updated? yes
    •Carrier: att
    •Heavy usage? moderate
    •Occasional overheating? yes
    •Skype user? yes
    Gmail user? yes
    •Nokia Maps / Drive user? yes
    •Inconsistencies in battery life? yes
    01-06-2013 11:23 PM
  21. Osama204's Avatar
    Country bought from: Saudia Arabia
    Unlocked? Yes
    Color: Yellow
    Charging Method: Wired, sometimes through laptop USB
    Portico updated? Yes, Manually
    Carrier: STC
    Heavy usage? Mild, mainly facebook, Twitter and Whatsapp
    Occasional overheating? Yes
    Skype user? Occasional user, noticed heat
    Gmail user? Yes
    Nokia Maps / Drive user? Occasional user, noticed massive battery drain, got better after the update.
    Inconsistencies in battery life? ALOT
    01-06-2013 11:29 PM
  22. HaibaneReki's Avatar
    Country bought from: Germany
    Unlocked? Yes
    Color: Black
    Charging Method: wired - wall/USB
    Portico updated? No
    Carrier: branded Vodafone DE, used on Vodafone CZ
    Heavy usage? Yes
    Occasional overheating? Yes
    Skype user? Rarely, uninstalled Skype recently
    Gmail user? No
    Nokia Maps / Drive user? Yes, blocked background process
    Inconsistencies in battery life? Yes, occasional stuck process heats the phone up on idle. Soft reset usually solves that. It even died on the charger while playing Angry Birds Space for couple tens of minutes, immediately turned back on with 3% battery remaining.. My suspect is Photostream though (or any lockscreen app), just uninstalled...
    Last edited by HaibaneReki; 01-07-2013 at 03:13 AM.
    01-07-2013 02:55 AM
  23. Perus's Avatar
    Country bought from: Sweden
    Unlocked? Yes
    Color: White
    Charging Method: Wired
    Portico updated? no and yes
    Carrier: Telia SE
    Heavy usage? Yes
    Occasional overheating? No
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? Yes
    Inconsistencies in battery life? No

    /Per
    01-07-2013 03:01 AM
  24. mygreeness's Avatar
    Country bought from: Finland
    Unlocked? Yes
    Color: Black
    Charging Method: equally often wireless/usb
    Portico updated? No
    Carrier: Telekom SK
    Heavy usage? sometimes
    Occasional overheating? Yes, with certain apps/ heavy usage
    Skype user? No
    Gmail user? Yes
    Nokia Maps / Drive user? Occasionally
    Inconsistencies in battery life? Maybe

    I would like to add that since 10th December 2012 my Lumia rebooted only once (and I use it quite a lot)
    01-07-2013 03:16 AM
  25. Huime's Avatar
    • Country bought from: US ATT
    • Unlocked? yes
    • Color: cyan
    • Charging Method: wireless and usb
    • Portico updated? yes
    • Carrier: ATT
    • Heavy usage? Yes
    • Occasional overheating? No, there was one time, but was charging near heater, can't tell.
    • Skype user? yes
    • Gmail user? no
    • Nokia Maps / Drive user? yes everyday
    • Inconsistencies in battery life? no
    01-07-2013 03:19 AM
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