1. pseudoware's Avatar
    Woke it up, and the lock screen didn't have the usual text, just the background image, and it would not respond to swiping up. After a minute, it went black, and I haven't been able to power it up since, and there's no response when plugging it in. Totally dead.

    The battery was about 40% when this happened. No exposure to water or extreme temps, didn't drop it, nothing. Months of flawless operation, then this. Anyone experience this or have any suggestions?

    Also, I bought it brand new off contract from ebay. It should still be under warranty. Can I just take it to an AT&T store, I do I need to deal directly w/mfg?

    Thanks for any help.
    08-12-2013 10:23 PM
  2. pankaj981's Avatar
    Long press volume down + power till the phone vibrates
    pseudoware likes this.
    08-12-2013 10:33 PM
  3. pseudoware's Avatar
    Worked, thanks. Any idea what happened? I've never experienced that before, this is my 2nd Windows Phone.
    08-12-2013 10:59 PM
  4. pankaj981's Avatar
    It basically froze, it has happened to me before
    08-12-2013 11:13 PM
  5. pseudoware's Avatar
    OK, cool

    Sent from my Nexus 7 using Tapatalk 2
    08-12-2013 11:24 PM

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