08-14-2013 04:08 AM
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  1. LMZR's Avatar
    That's insane and very pathetic. I was just over at my friend's place tonight and she's decided she wants to get the 925 to replace her 710. They'd better have it on launch day! How could nobody know anything about it? Ugh...
    Must be T-Mobile being too lazy.
    07-15-2013 06:03 AM
  2. blzr409's Avatar
    I'm actually kind of glad I'm not making a decision just yet based on everything I've been hearing lately. I have been planning on switching to T-Mobile and picking up the 925 as soon as I'm out of my AT&T contract in mid-August. Everything I've been reading lately has me second-guessing that idea. I still think the phone looks great, but I'm not sold on T-Mobile supporting the device and I'm starting to worry about their coverage again. Maybe another month going by will give me a clearer picture of everything.
    07-15-2013 08:03 AM
  3. wpguy's Avatar
    I'm actually kind of glad I'm not making a decision just yet based on everything I've been hearing lately. I have been planning on switching to T-Mobile and picking up the 925 as soon as I'm out of my AT&T contract in mid-August. Everything I've been reading lately has me second-guessing that idea. I still think the phone looks great, but I'm not sold on T-Mobile supporting the device and I'm starting to worry about their coverage again. Maybe another month going by will give me a clearer picture of everything.
    T-Mobile service and coverage has always been great for me. My number one complaint with TMobile is lack of WP devices, and my second is their laggy promotion of the devices they do have.
    Musicman247 likes this.
    07-15-2013 08:42 AM
  4. Musicman247's Avatar
    What wpguy said. Their phone and data service are top notch in my area. Their customer service is also good, just uninformed about anything that's not Android.
    07-15-2013 09:20 AM
  5. Musicman247's Avatar
    Just called MS Store again. They didn't have any information about the 925, but I could pre-order a 1020 if I wanted to!
    07-15-2013 10:14 AM
  6. jgbstetson's Avatar
    Just called MS Store again. They didn't have any information about the 925, but I could pre-order a 1020 if I wanted to!
    which store are you calling, musicman?
    07-15-2013 11:12 AM
  7. Musicman247's Avatar
    Houston, TX Galleria Mall location.

    And that's exactly what the representative told me.

    Me: I'm interested in the Nokia Lumia 925
    Rep: Let me look into that.
    Me: Ok.
    Rep: I don't have any information about the Lumia 925, but you can pre-order a Lumia 1020.
    Me: But the 1020 is AT&T and I'm on T-Mobile.
    Rep: Oh. Well we don't have any information on the 925.
    Me: It's supposed to be available Wednesday.
    Rep: Then we'll probably have it. you can check our website for new and coming devices.
    Me: I checked your website. It has the 1020, but not the 925. You have all kinds of information about a phone that releases in two weeks..
    Rep: Yes.
    Me: But nothing about a phone that launches in two days.
    Rep: *Giggles*
    Me: Alright, then. Thanks for your time.
    theroyboy44 likes this.
    07-15-2013 11:27 AM
  8. Manoj1551's Avatar
    Tell me to which store you are going in Houston.. I will make sure il also come and create scene.. Lets screw them..
    07-15-2013 11:39 AM
  9. metalchick719's Avatar
    Houston, TX Galleria Mall location.

    And that's exactly what the representative told me.

    Me: I'm interested in the Nokia Lumia 925
    Rep: Let me look into that.
    Me: Ok.
    Rep: I don't have any information about the Lumia 925, but you can pre-order a Lumia 1020.
    Me: But the 1020 is AT&T and I'm on T-Mobile.
    Rep: Oh. Well we don't have any information on the 925.
    Me: It's supposed to be available Wednesday.
    Rep: Then we'll probably have it. you can check our website for new and coming devices.
    Me: I checked your website. It has the 1020, but not the 925. You have all kinds of information about a phone that releases in two weeks..
    Rep: Yes.
    Me: But nothing about a phone that launches in two days.
    Rep: *Giggles*
    Me: Alright, then. Thanks for your time.
    That rep sounds like a moron based on the "*Giggles*" part. I would be so pissed. I don't get it, because T-Mobile DOES have that launch page on the 925 on their website. It's not too surprising that the T-Mobile store reps aren't aware since they're all about Android and now iPhone, but it's absolutely astonishing that MS store reps don't know a thing about it.

    It'll be interesting to see what happens come Wednesday.
    07-15-2013 11:59 AM
  10. Musicman247's Avatar
    Tell me to which store you are going in Houston.. I will make sure il also come and create scene.. Lets screw them..
    Galleria Mall. I don't know that I'll make it by Wednesday, though. My traveling schedule got thrown a little bit of a loop, so I might be going Thursday morning.
    07-15-2013 12:11 PM
  11. jgbstetson's Avatar
    The Scottsdale Fashion Square store was a little more informative. They will carry the phone for $500, but she did not know if they would have units to sell Wednesday. Can anyone confirm the price with their store?
    Last edited by jgbstetson; 07-15-2013 at 01:37 PM.
    07-15-2013 12:57 PM
  12. theroyboy44's Avatar
    Yeah, this is really lame. I've seen practically zero marketing effort put forth from all three parties. I'm showing up to the MS store on the 17th. If they don't have it, I'll make a scene :)

    Not that it helps to be pessimistic, but I have a really bad feeling about this. This could be an 810 part deux.
    It warmed my heart to see you so ready to raise hell for fellow T-Mobile windows phone fanatics lol
    zultar and metalchick719 like this.
    07-15-2013 02:25 PM
  13. Musicman247's Avatar
    The Scottsdale Fashion Square store was a little more informative. They will carry the phone for $500, but she did not know if they would have units to sell Wednesday. Can anyone confirm the price with their store?
    Just called the Galleria store in Houston again. Got a different rep who hadn't heard of the 925. he looked in his system and said they were scheduled to have them on sale on the 18th with a full retail price of $699, $199 w/ two year contract.

    I asked him to check again because that just doesn't sound right, especially since T-Mobile doesn't do contracts anymore. He said that's what was showing in his system. I'm really hoping whoever is in charge of this stuff gets their act together and gets some real information out.
    07-15-2013 02:40 PM
  14. ramonq619's Avatar
    I don't know but this just scares me. I currently own the 810 and it seems like the same thing is happening with the 925. I don't want to own a device that will get eol in 6 months and with the announcement of the 1020 this might happen in 6 months when the att exclusivity expires
    07-15-2013 02:42 PM
  15. jgbstetson's Avatar
    It warmed my heart to see you so ready to raise hell for fellow T-Mobile windows phone fanatics lol
    I'm just trying to get them to question their own ineffective tactics. I've already been blasting them on twitter today for this bull****.

    BTW, several of you are now semifamous now that Daniel has picked up the story ;)
    07-15-2013 03:03 PM
  16. IamDefiler's Avatar
    Just got finished an online chat with a rep. Here it is. Not great but at least he had info on it.

    T-Mobile: We have received your information and will connect you with a T-Mobile Chat Specialist soon.
    Jonard G: Hi Michael, great day to you!
    You: Thank you!
    Jonard G: I am exited to know that you want to get a new device. Can you tell me more about it?
    You: Well, I am trying to find info on the Lumia 925 on your website but can't find anything.
    Jonard G: I see, let me go ahead and get the detail for you. Would you like to get the pricing, specs and features, etc...?
    You: Anything. Your website has zero info on it.
    Jonard G: Sure, let me get it for you.
    You: pricing, availability.
    Jonard G: We're about to release the device on the 17th of this month. I am sorry, but pricing is not available yet. You can check this link though to get info about the phone: Nokia Lumia 925 Specs, Features (Phone Scoop)
    Jonard G: Main feaures of the device would be the following: Windows Phone 8
    4.5" AMOLED HD+ display
    8.7MP advanced camera
    Qualcomm Snapdragon S4 Dual-core 1.5 GHz Processor
    Nokia Services Cataloge
    Jonard G: Would you have any other questions for me?
    You: No. That is all. Thank you.
    Jonard G: Sure, my pleasure assisting you today.
    Jonard G: We would like to thank you as well for choosing T-Monbile Michael, we appreciate the business. This is Jonard, have a good one!
    You: Thanks
    07-15-2013 03:44 PM
  17. mmar1974's Avatar
    I'm just trying to get them to question their own ineffective tactics. I've already been blasting them on twitter today for this bull****.

    BTW, several of you are now semifamous now that Daniel has picked up the story ;)
    I saw that... jeje I'm there!

    I called my TMobile store today (Park Meadows shopping center in Lone Tree Colorado) and they said the phone will arrive today or tomorrow... one of their representatives has my number already to let me know when it is available... I'm getting this phone whatever it takes :)...

    I have my whole family with TMobile and can't move... but next time I have to renew contracts... I'll remember all this non sense.
    07-15-2013 03:46 PM
  18. Musicman247's Avatar
    I'm just trying to get them to question their own ineffective tactics. I've already been blasting them on twitter today for this bull****.

    BTW, several of you are now semifamous now that Daniel has picked up the story ;)
    The MS Store in San Antonio said they would have them on the 17th and that the $699 price was most likely a placeholder. Finally somebody that knows what's going on. Wish I was traveling through SA instead of Houston.

    I tipped the story! Glad to see it got some attention. :D
    metalchick719 and mmar1974 like this.
    07-15-2013 03:51 PM
  19. Barry Cade's Avatar
    The T-Mo store in downtown Pittsburgh was equally clueless lastweek when I walked in and inquired about the 925 lastweek.
    I should not know more about the 925 then one of the reps. Pretty pathetic!
    WorkingInGeorgia likes this.
    07-15-2013 04:22 PM
  20. Zombiai's Avatar
    Not so bad in Chicago suburbs, one store knew that it will be available this week, another store had a demo phone with wireless charging cover and stand. Girl knew little about it but was really excited (even said it's better than iPhone) and the guy knew all about device. They expect to sell all 925 in a day and already has a list of people to be notified.
    07-15-2013 05:50 PM
  21. Musicman247's Avatar
    What a difference a few hours makes!

    Went into my local TMO store (which previously had reps who had never heard of the 925) and saw a poster for the Lumia line. Had the 925 and 521 together. A manager saw I was looking at it (and taking a picture) and asked if I was looking forward to it. We got to talking and he brought out a dummy 925 that he let me play with (not a working phone, but a mockup). This phone is awesome feeling. He said they had over twenty that they had just gotten that day and that corporate sends out prices on the day of launch.

    Thinking of just buying at TMO unless I call the MS store on Wednesday and hear they have a cheaper off contract price.

    Glad to see this phone getting some love!
    metalchick719 and mmar1974 like this.
    07-15-2013 05:59 PM
  22. WorkingInGeorgia's Avatar
    The first day the 925 was up for pre-registration, I signed up and chatted with Tmo rep. I was hoping for more information, only to be met with crickets. I chatted with Tmo the day the 925 was announced, July 10. The rep was completely unaware of the announcements that day, the event itself. Not familiar with the 925 at all. I copied him on the write up. He was very apologetic but offered only that I contact them again on the 17th.

    I too have been anxiously awaiting this phone. I am beyond disappointed with T-Mobiles complete lack of concern about this product. Totally frustrating.
    07-15-2013 06:48 PM
  23. IamDefiler's Avatar
    Just got back from a long bike ride. Stopped at the T-Mo store on Fowler and peeked my head in and asked if the 925 will be available Wed. The one female rep looked at the other male rep and he said immediately "Yep! Wednesday it will be available."

    Felt a little better after that.
    metalchick719 likes this.
    07-15-2013 09:00 PM
  24. badwitch's Avatar
    I feel lucky in the greater Seattle area - I just called my local T-Mobile store and the rep said they would have them in stock on Wednesday in white only. Then I called my local Microsoft store, the rep said they would have it too. He thought they might have it in white and black, but said they would be carrying the charging shells in multiple colors. Still no excuse for either company to have nothing on their websites.
    07-15-2013 09:08 PM
  25. Manoj1551's Avatar
    Am just new to US market.. Help me understand this. When you guys says MS store also sell 925.. Do they sell in contract with Tmobile or unlocked versions of 925 ?
    07-15-2013 09:25 PM
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