1. wellsmanfu's Avatar
    My Netflix app stopped working today. When I try to use it I get this message; "The Netflix application is not supported on this device."

    My account is fine, I'm using the official app and I deleted and reinstalled it. But it's still not working. Anyone else having an issue?

    Oops, forgot to mention that I have an HTC arrive on Sprint and I'm running mango beta 2, 7712 I think. It worked before on this build, but just stopped. Weird.
    Last edited by wellsmanfu; 08-03-2011 at 05:27 PM. Reason: forgot some info
    08-03-2011 05:13 PM
  2. cdook's Avatar
    I was having issues today too. It was saying unable to retrieve user customizations and wouldn't let me in. They were probably having server issues.
    08-03-2011 07:28 PM
  3. oldpueblo's Avatar
    I have issues with netflix on my android tablet as well, it's very likely related to their switchover to the new plans (streaming only, etc).
    08-03-2011 07:57 PM
  4. 3migo's Avatar
    Probably related to the upcoming changes with Netflix, where you have to pay extra for streaming services.
    08-03-2011 11:12 PM
  5. webnoi's Avatar
    Your application is now working?
    I just signed today for Netflix and every time i try to log on the application i get the same error as you.
    I can log on the site but not on my Samsung Focus (7.0.7390.0).

    Error message:
    "The Netflix application is not supported on this device"
    09-06-2011 01:11 PM
  6. Reflexx's Avatar
    My Netflix works fine. Then again, I didn't uninstall and then reinstall. So I don't know if that matters.

    I will say that a few days ago I had challenges with my Netflix account because of the transition to the new billing prices. We picked the streaming-only package.

    We had challenges that afternoon and found out that for some reason they needed us to relink the credit card or something. It's fine now.
    webnoi likes this.
    09-06-2011 01:20 PM
  7. webnoi's Avatar
    I just call the toll fre number and they told me that on my country (Brazil), only the PC, PS3, WII and other 2 devices that i dont remember the name are allowed to access the service.

    The cellphones will be available this year, before the end of the year.

    Thanks.

    My Netflix works fine. Then again, I didn't uninstall and then reinstall. So I don't know if that matters.

    I will say that a few days ago I had challenges with my Netflix account because of the transition to the new billing prices. We picked the streaming-only package.

    We had challenges that afternoon and found out that for some reason they needed us to relink the credit card or something. It's fine now.
    09-06-2011 02:38 PM
  8. HeyCori's Avatar
    I might uninstall my netflix app. I absolutely never use it and it's fairly slow.
    09-07-2011 10:15 AM
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