03-19-2014 02:03 AM
42 12
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  1. thekonger's Avatar
    I've had no issues and I'm no where near 1 GB after 3 weeks of use. If there's an iPhone on your plan check that. The iPhone has big issues with using background data.
    12-05-2012 09:48 PM
  2. rdubmu's Avatar
    The only thing I can think of is that LTE is so much faster than WiFi, I just use LTE now with my Lumia 920, I am normally at between 600m-1 gig, last month Ali hit 2.6g with my 920. WiFi is mostly turned off
    Sent from my RM-820_nam_att_100 using Board Express
    12-05-2012 10:03 PM
  3. wldcohso1's Avatar
    I was having the same problem. I called att and they boosted me up to the 5GB plan minus my 18% employee discount and they gave me unlimited texting for $10 a month instead of $20. I got an extra 2 gigs for $1 more a month on my bill.
    12-05-2012 10:35 PM
  4. netengin's Avatar
    I have 3 920's on my account and one them started doing the same exact thing (19+ MB ever minute or so). I called AT+T and they told me to bring the phone to the store and I did and the tech reset it and turned into a brick and it was replaced with a 925 that just stated doing the same thing. The other 2 920's do not have this problem and never have.

    01/27/2014 01:14AM
    --
    Internet/mobile web 19423.0 KBs 0.00
    01/27/2014 01:14AM
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    Internet/mobile web 19679.0 KBs 0.00
    01/27/2014 01:13AM
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    Internet/mobile web 19542.0 KBs 0.00
    01/27/2014 01:11AM
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    Internet/mobile web 19518.0 KBs 0.00
    01/27/2014 01:10AM
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    Internet/mobile web 19529.0 KBs 0.00
    01/27/2014 01:09AM
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    Internet/mobile web 19532.0 KBs 0.00
    01/27/2014 01:09AM
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    Internet/mobile web 2870.0 KBs 0.00
    01/27/2014 01:08AM
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    Internet/mobile web 19511.0 KBs 0.00
    01/27/2014 01:05AM
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    Internet/mobile web 19494.0 KBs 0.00
    01/27/2014 12:18AM
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    Internet/mobile web 19581.0 KBs 0.00
    01-28-2014 10:30 AM
  5. foxbat121's Avatar
    Be careful how to read your carrier's data usage. The entries are aggregated, e.g. the amound of data use is the total data between the current time indicated and last time reported. It is almost always caused by some apps. Unfortunately without data sense, you really can't determine which app is using that much data unless you manually remove apps.
    01-28-2014 12:02 PM
  6. ShreyansShah's Avatar
    have u found solution yet?

    the reason behind this might be the auto sync of photos (backup) to skydrive.
    check n confirm the settings. this may cause huge data usage.
    do tell if u find it.
    01-29-2014 12:10 AM
  7. wiggum15's Avatar
    Speaking about hight data usage:
    I just realized the even if im at home and have wlan, over the night Data Sense shows that my phone used 2-3Mb of data...
    I know that WP deactivates the wlan after a while if you are not using your phone to save battery power.

    Now i think over the night apps like whatsapp,email or twitter still connect to the internet from time to time. and that happens, even if you are logged in into a wlan, with your UMTS conection !
    Im at home now for 3 nights and already lost 10Mb...

    Anyone knows more about that ?
    01-29-2014 03:27 AM
  8. AndyCalling's Avatar
    Set your WiFi settings in your phone to never disconnect, and this night data will go over WiFi.
    01-29-2014 05:26 AM
  9. wiggum15's Avatar
    Set your WiFi settings in your phone to never disconnect, and this night data will go over WiFi.
    Oh, thanks...never discovered this setting...
    01-29-2014 06:14 AM
  10. ShreyansShah's Avatar
    Oh, thanks...never discovered this setting...
    did u find it?
    Go to settings, go to backup.
    01-30-2014 07:03 PM
  11. JPKC's Avatar
    data usage has been a real problem for me. Got the 1520 for my mom. She's sharp, learned how to use the phone, then, even with no background apps, WiFi on at home she gets charges. Microsoft store and ATT looked at the phone, validated her settings, required her to manually sync, etc., then replaced the sym card, then replaced the phone. Then, when she got home, with WiFi connected we saw the following:

    03/14 09:19 PM phone Internet/MEdia Net Sent 48600 KB
    03/14 08:58 PM phone Internet/MEdia Net Sent 27516 KB
    03/14 08:42 PM phone Internet/MEdia Net Sent 56244 KB
    03/14 08:30 PM phone Internet/MEdia Net Sent 38626 KB
    03/14 08:16 PM phone Internet/MEdia Net Sent 55916 KB
    03/14 08:06 PM phone Internet/MEdia Net Sent 39063 KB
    03/14 07:53 PM phone Internet/MEdia Net Sent 56875 KB
    03/14 07:45 PM phone Internet/MEdia Net Sent 39065 KB
    03/14 07:29 PM phone Internet/MEdia Net Sent 47494 KB
    03/14 07:14 PM phone Internet/MEdia Net Sent 55641 KB


    Almost 10GB this month....is that a sales and marketing effort, or what?
    03-17-2014 03:45 PM
  12. DaT Franchise's Avatar
    data usage has been a real problem for me. Got the 1520 for my mom. She's sharp, learned how to use the phone, then, even with no background apps, WiFi on at home she gets charges. Microsoft store and ATT looked at the phone, validated her settings, required her to manually sync, etc., then replaced the sym card, then replaced the phone. Then, when she got home, with WiFi connected we saw the following:

    03/14 09:19 PM phone Internet/MEdia Net Sent 48600 KB
    03/14 08:58 PM phone Internet/MEdia Net Sent 27516 KB
    03/14 08:42 PM phone Internet/MEdia Net Sent 56244 KB
    03/14 08:30 PM phone Internet/MEdia Net Sent 38626 KB
    03/14 08:16 PM phone Internet/MEdia Net Sent 55916 KB
    03/14 08:06 PM phone Internet/MEdia Net Sent 39063 KB
    03/14 07:53 PM phone Internet/MEdia Net Sent 56875 KB
    03/14 07:45 PM phone Internet/MEdia Net Sent 39065 KB
    03/14 07:29 PM phone Internet/MEdia Net Sent 47494 KB
    03/14 07:14 PM phone Internet/MEdia Net Sent 55641 KB


    Almost 10GB this month....is that a sales and marketing effort, or what?
    welcome to the club, I made a thread about this, I've got my money on a scam by AT&T and its not limited to windows phones.

    Funny how they say I use 2 gigs in less than an hour and 17 gigs in 15 days at this rate I'll be at 40 gig in a month.
    03-17-2014 03:58 PM
  13. Xellsama's Avatar
    data usage has been a real problem for me. Got the 1520 for my mom. She's sharp, learned how to use the phone, then, even with no background apps, WiFi on at home she gets charges. Microsoft store and ATT looked at the phone, validated her settings, required her to manually sync, etc., then replaced the sym card, then replaced the phone. Then, when she got home, with WiFi connected we saw the following:

    03/14 09:19 PM phone Internet/MEdia Net Sent 48600 KB
    03/14 08:58 PM phone Internet/MEdia Net Sent 27516 KB
    03/14 08:42 PM phone Internet/MEdia Net Sent 56244 KB
    03/14 08:30 PM phone Internet/MEdia Net Sent 38626 KB
    03/14 08:16 PM phone Internet/MEdia Net Sent 55916 KB
    03/14 08:06 PM phone Internet/MEdia Net Sent 39063 KB
    03/14 07:53 PM phone Internet/MEdia Net Sent 56875 KB
    03/14 07:45 PM phone Internet/MEdia Net Sent 39065 KB
    03/14 07:29 PM phone Internet/MEdia Net Sent 47494 KB
    03/14 07:14 PM phone Internet/MEdia Net Sent 55641 KB


    Almost 10GB this month....is that a sales and marketing effort, or what?
    Definitely an ATT scam, and done at a higher up level than your regular ATT store employee/usual tech support, so they wouldn't know how to fix it. My problem stopped miraculously the day I upgraded to 3GB/month (was on old plan with 200mb, this forced me to upgrade to 300mb, which obviously didn't work, as I would reach 300 by mid-month no matter how little I used the phone. Once I changed to 3GB I never use past 350mb/month...........)
    03-17-2014 04:11 PM
  14. Xellsama's Avatar
    data usage has been a real problem for me. Got the 1520 for my mom. She's sharp, learned how to use the phone, then, even with no background apps, WiFi on at home she gets charges. Microsoft store and ATT looked at the phone, validated her settings, required her to manually sync, etc., then replaced the sym card, then replaced the phone. Then, when she got home, with WiFi connected we saw the following:

    03/14 09:19 PM phone Internet/MEdia Net Sent 48600 KB
    03/14 08:58 PM phone Internet/MEdia Net Sent 27516 KB
    03/14 08:42 PM phone Internet/MEdia Net Sent 56244 KB
    03/14 08:30 PM phone Internet/MEdia Net Sent 38626 KB
    03/14 08:16 PM phone Internet/MEdia Net Sent 55916 KB
    03/14 08:06 PM phone Internet/MEdia Net Sent 39063 KB
    03/14 07:53 PM phone Internet/MEdia Net Sent 56875 KB
    03/14 07:45 PM phone Internet/MEdia Net Sent 39065 KB
    03/14 07:29 PM phone Internet/MEdia Net Sent 47494 KB
    03/14 07:14 PM phone Internet/MEdia Net Sent 55641 KB


    Almost 10GB this month....is that a sales and marketing effort, or what?
    Also, if you noticed, your phone only has 16GB storage, taking out the OS, you have around 13GB. Sending out 10GB a month makes absolutely no sense,
    03-17-2014 04:14 PM
  15. DaT Franchise's Avatar
    Definitely an ATT scam, and done at a higher up level than your regular ATT store employee/usual tech support, so they wouldn't know how to fix it. My problem stopped miraculously the day I upgraded to 3GB/month (was on old plan with 200mb, this forced me to upgrade to 300mb, which obviously didn't work, as I would reach 300 by mid-month no matter how little I used the phone. Once I changed to 3GB I never use past 350mb/month...........)
    had a 5gig plan never used more then 6 for months then it jumped to 7-8 without changing my habits so I went with a 10gig plan and my first bill on that plan was 15 or 16 gigs used. Sorry but bull**** its a scam total scam, I called att out on it and said there looking into it. I let them calmly I'll pay my bill but will not pay the overage charges.
    03-17-2014 04:15 PM
  16. DaT Franchise's Avatar
    had a 5gig plan never used more then 6 for months then it jumped to 7-8 without changing my habits so I went with a 10gig plan and my first bill on that plan was 15 or 16 gigs used. Sorry but bull**** its a scam total scam, I called att out on it and said there looking into it. I told them calmly I'll pay my bill but will not pay the overage charges.
    03-17-2014 04:17 PM
  17. DaT Franchise's Avatar
    Update.....just got notice I've used 20 gigs really???!!! And I've got 19 days left. What a bunch of crap.
    03-19-2014 02:03 AM
42 12

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