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  1. moharkhagha's Avatar
    im in jordan and the same problem here from 1 month it was gone now its coming again .. i use facebook and whatsapp only with WIFI
    09-06-2013 03:19 PM
  2. vitorrloureiro's Avatar
    and if you go to support, they just say that its an app problem... Ridiculous
    09-06-2013 06:32 PM
  3. grininja's Avatar
    I was hoping that after GDR2/Amber update I will get update notifications for installed apps. From store app I mean. But no. The problem is still there. Ah, and the Send apps to my phone using push notifications (not SMS) option from Find my phone is still missing. (I am thinking that these are linked).
    This is very annoying. I got used to have updates notifications and suddenly they stopped.

    One week later:
    After 4-5 flashings + hard-resettings updates notifications are now working.
    Last edited by grininja; 09-20-2013 at 07:55 AM.
    09-12-2013 07:58 AM
  4. Crabby Abie The Queen T-Flo's Avatar
    Everyone having issues with push notifications please send your concerns:
    Support | Windows Phone How-to (United States)

    They are developing their product based on customers feedback...blahh blahh blahh...thats what the customer support told me..they had more than 6000 complaint tickets for whatsapp....and said whatsapp is working on updates atm...i just hope that this push notification problem be fixed in the next windows update.
    12-02-2013 05:44 AM
  5. Eslam Sherbieny's Avatar
    I contacted customer support through chat, and she (Cristina D) provided a solution and it nearly solved the problem, the push notification worked for Whatsapp but there is still some delay (about 5 minutes), please follow these steps and I hope it works for you:(I'm using HTC 8x)
    1) UNPIN windows store from start
    2) ERASE Internet explorer history
    3) ADD new language to the keyboard (Settings --> keyboard --> add keyboards (and choose a language that require DOWNLOAD)
    4) when it finishes downloading it will ask to restart and install
    5) after it restarts UNINSTALL whatsapp and REINSTALL IT (you can get conversations back from backup when asked, no problem)

    and It worked :D

    Again it may have a bit of delay still bit its notifying me when the phone is locked
    12-11-2013 08:27 AM
  6. Nikola Radojkov's Avatar
    People,
    try with turning off automatic clock!

    Viber notifications work after that!
    Lumia 920!

    Happy new year!
    01-01-2014 04:29 PM
  7. Avinash Kamble's Avatar
    im in jordan and the same problem here from 1 month it was gone now its coming again .. i use facebook and whatsapp only with WIFI
    01-12-2014 09:47 AM
  8. Avinash Kamble's Avatar
    im in jordan and the same problem here from 1 month it was gone now its coming again .. i use facebook and whatsapp only with WIFI

    frnd .. Check your data sense mey be restricting your whats app
    01-12-2014 09:49 AM
  9. Milad Hajizadeh's Avatar
    Hi
    I have a problem with my htc 8s whatsapp.
    I have two 8s one of them when in
    Lock screen black screen notifications wasn't delievers. when i press the power
    Button and screen was start the notification was delivered.
    My other 8s have not this problem and notifications work even in dark lock screen

    sorry for bad englishh
    thx
    01-13-2014 08:46 AM
  10. forawes's Avatar
    Hi all
    On Jan 22, 2014 i updated Lumia820 to Update 3 of WP8. Before this update the notifications for WhatsApp was working fine. However, after the Update 3 the notification are not coming for WhatsApp. Ever time i need to open WhatsApp to check for any new massages.
    Can any body help to resolve?
    Thanks
    01-24-2014 01:42 AM
  11. emperor_skull's Avatar
    Initially I was not receiving any notifications from twitter, whatsapp, kik and Facebook but yesterday kik and Facebook just showed tile count ... But no notifications from whatsapp or twitter... I have to open the app to receive messages or notifications
    01-25-2014 08:39 AM
  12. alex 7's Avatar
    Hi everyone. Today Facebook app stoped showing me push notifications on top of the Homescreen... I allow them and I also allow Facebook's backround services.... I am also conected to my wifi all the time.. Having anyone this problem...? It was fine last days but now it's not... Any solutions??

    Thanks...
    01-26-2014 04:56 PM
  13. Swetha Talmuk's Avatar
    Hello!

    I have stop receiving Push notifications from any of the apps in my Lumia 520. I have whatsapp, facebook, instagram & viber. But no app is giving the push notifications. Can you help me?
    01-27-2014 06:30 AM
  14. emperor_skull's Avatar
    Me too only Facebook and 6tag works
    01-28-2014 01:36 PM
  15. fauzanade's Avatar
    does anyone have solution to this ? yesterday my phone just stopped receiving any notifications. Line, Twitter, Facebook, Whatsapp no notifications at all.
    its so damn frustrating.

    I'm using Lumia 620 Amber Update
    01-28-2014 07:37 PM
  16. RaghuV's Avatar
    I contacted customer support through chat, and she (Cristina D) provided a solution and it nearly solved the problem, the push notification worked for Whatsapp but there is still some delay (about 5 minutes), please follow these steps and I hope it works for you:(I'm using HTC 8x)
    1) UNPIN windows store from start
    2) ERASE Internet explorer history
    3) ADD new language to the keyboard (Settings --> keyboard --> add keyboards (and choose a language that require DOWNLOAD)
    4) when it finishes downloading it will ask to restart and install
    5) after it restarts UNINSTALL whatsapp and REINSTALL IT (you can get conversations back from backup when asked, no problem)

    and It worked :D

    Again it may have a bit of delay still bit its notifying me when the phone is locked
    Thank you. now i am getting push notification . I didn't install any language but still it worked... Couldn't get the point how browser history and store are related to push notification....
    01-28-2014 09:00 PM
  17. fauzanade's Avatar
    what device are you using ? are those step only for HTC 8X ?
    01-28-2014 11:58 PM
  18. RaghuV's Avatar
    what device are you using ? are those step only for HTC 8X ?



    lumia720... I guess windows allows limitted push notification. I removed unwanted apps from bckgrd task and followed above steps





    Sent from my RM-885_im_india_249 using Tapatalk
    01-29-2014 12:27 AM
  19. emperor_skull's Avatar
    Well I just hope that black will fix this notification issues....not only with whatsapp, even wechat, and the rest ... As I hard they say is a severer issue with ms
    01-29-2014 02:40 AM
  20. emperor_skull's Avatar
    Hope they fix it
    01-29-2014 02:41 AM
  21. fauzanade's Avatar
    lumia720... I guess windows allows limitted push notification. I removed unwanted apps from bckgrd task and followed above steps

    Sent from my RM-885_im_india_249 using Tapatalk
    After removing unnecessary apps as you suggest, toast notification for Line is working again. :D
    but still not for facebook and twitter :(
    01-29-2014 06:40 AM
  22. rockstarzzz's Avatar
    Guys these are generally server issues and no random placebo fixes will do it forever. If WP push notification servers don't have stable 3G internet when pushing the accumulated app notifications, it pings again but some badly designed apps don't notify the server to ping again in case of failed delivery. Facebook and Whatsapp are included in those. Only Twitter I think has a decently written code to ping back. Even Rooms don't get messages at times and then they all flow in after 5-6 minutes delay when messenger pings back push servers to check for undelivered messages.
    01-29-2014 06:59 AM
  23. emperor_skull's Avatar
    I have found a solution to this problem.... See what you need to do
    (1) go to settings change your network speed to 2g then search for networks, when the network appears just click on it
    (2) then go to access point open it and close it then come back to the mobile network then chose 3G as highest connection speed then reboot your phone .. Wait for a while
    (3) then the last and final step just soft reset your phone after you have done the above steps, you can soft reset your phone by hold down the power key and the volume keys (+ and -) together for 10 secs until the phone powers off .... And there you have it that what I did am a 520 user and am receiving whatsapp notifications now
    01-30-2014 05:35 AM
  24. Ezequiel Aguilar's Avatar
    emperor_skull I tried your solution but without luck. I have a Lumia 920 :S . This behavior is happening to me for two weeks
    02-11-2014 07:23 AM
  25. r0mmE7's Avatar
    I fixed Viber on my Lumia 920 today.
    I had push notification issues for quite a few months now and I was able to find a way around this problem.
    Here is what I did:
    1. In Settings / Background tasks, I only allowed two applications to run in the background.
    2. I uninstalled Viber from my phone.
    3. In Settings / Storage check, I cleared the temporary files.
    4. In Settings / Ringtones+Sounds, I unticked/unchecked the "all other notifications" (I saw that Viber will use its own notification sounds for push notifications).
    4. I performed a soft reboot (holding down the volume down + power button).
    5. After the reboot, I again cleared the temporary files in Settings / Storage Check.
    6. I re-installed viber.

    I am not really sure how it worked :)
    I hope this info helps.
    02-15-2014 08:11 AM
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