Okay so my mom has been using my old Lumia 800, but she ran into some trouble all of a sudden. The phone asked her to fill in her account details for some reason but it wasn't working. She got desperate so she did a hard reset. Now she can't log into her MS account because after entering the password the phone asks to type the characters from the picture but the picture isn't getting downloaded... And yes, the phone is connected to the internet.
Any help would be greatly appreciated!!
Any help would be greatly appreciated!!