1. Marco Arrichiello's Avatar
    Sometimes, my Ativ S (updated to latest official SO version, 10 days ago) auto reset itself. It happens suddenly, without specific reasons. I've already changed my phone returning it to the store, and same problem. It simply turns off and immediately turns on.
    It seems to be a common problem of the phone. Is it true?
    12-30-2013 05:17 AM
  2. ShreyansShah's Avatar
    think so. it happens once in a week. i think that issue is with WP8 with 512 RAM.
    my old Lumia 800 never did so. it all started, when i tried clearing storage on my NL 720.
    12-30-2013 05:23 AM
  3. Poirots Progeny's Avatar
    I don't think it is a common occurrence.

    We're experienced with lumia 625's, and have 620 and 520 devices too - NONE randomly reboot, all have the 512 ram config.

    It may be something to do with your network specific rom? Or possibly a faulty batch? I purchased three dud bb q10's at the same time, from the same place....

    I do have to say, the 520 and the 620/625 - these are all really good devices, im very impressed with what ms has achieved, at a low price.

    Of course, things do go wrong...

    Hope you get it sorted and good luck!
    12-30-2013 05:59 AM
  4. Poirots Progeny's Avatar
    Oh, they're ALL on windows phone 8, obviously, and all running the gddr3 dev preview... That gddr3 update may help you as there are a load of stability fixes.
    12-30-2013 06:00 AM
  5. benjaminsen's Avatar
    Are we still in the Ativ S forum? If so, I`ve had the same experience with an unlocked/unbranded phone.

    Have had 3 - 4 reboots with GDR2, and so far a couple after upgrading to GDR3, all official updates.

    It happens randomly and for no reason. But as long as everything else works, I can live with it.

    Any other opinion?
    12-30-2013 12:11 PM
  6. mughal90's Avatar
    M also having frequent reboots after GDR2, twice a day reboots to be specific, having official malaysian rom. Now thinking of flashing GDR3 which appears to be more stable.
    12-30-2013 07:46 PM
  7. Seketh's Avatar
    Both me and my girlfriend have the ATIV S. We have not experienced any reboots at all since we got our devices over 5 months ago.

    Considering that my LG Optimus 7 suffered from occasional reboots and then died without warning after only 2 years, I would seriously recommend you guys to use the warranty and try to get a new unit.
    12-31-2013 05:05 AM
  8. macmelilla's Avatar
    My ativ s has had and has reboots. I don't know why, but this has happened with gdr2 and gdr3
    12-31-2013 04:46 PM
  9. mary beth hale's Avatar
    No reboots on my ativ s. Ativ s has 1gb ram, not 512, so that is not the issue.
    01-02-2014 07:31 AM
  10. neo158's Avatar
    I found there are two causes of this, the first is an extremely low mobile signal that sometimes triggers a reboot and, this is the more common one, a malfunctioning SD card. My ATIV S used to reboot about once a day until I reformatted the SD Card as exFAT which seems to have fixed the issue for me, it hasn't rebooted since.
    anon4276835 likes this.
    01-02-2014 09:14 AM
  11. ylap's Avatar
    Yesterday had my first reboot on idle while charging :) Real reason unknown
    01-03-2014 01:40 AM
  12. John Fungo's Avatar
    A WPCentral user has a hunch that the problem is caused by having Bing as your lockscreen. Weird since I never had the problem with my older Lumia 625. Just happens with my 1520 but I still haven't experienced it yet again since I changed m. lockscreen,

    Sent from my Nexus 7 using Tapatalk
    01-03-2014 05:43 AM
  13. neo158's Avatar
    A WPCentral user has a hunch that the problem is caused by having Bing as your lockscreen. Weird since I never had the problem with my older Lumia 625. Just happens with my 1520 but I still haven't experienced it yet again since I changed m. lockscreen,

    Sent from my Nexus 7 using Tapatalk
    It's unlikely to be Bing as I've had reboots and never set Bing as my lockscreen. Not only that but this relates to the Samsung ATIV S not the Nokia Lumia.

    You might want to check which section of the forum you are in before posting
    01-03-2014 08:50 AM
  14. neo158's Avatar
    Are we still in the Ativ S forum? If so, I`ve had the same experience with an unlocked/unbranded phone.

    Have had 3 - 4 reboots with GDR2, and so far a couple after upgrading to GDR3, all official updates.

    It happens randomly and for no reason. But as long as everything else works, I can live with it.

    Any other opinion?
    I was thinking the same thing.

    If you are having an issue with a Nokia Lumia then we can't help you, you should be posting in the Nokia Lumia section of the forums for your particular model.
    01-03-2014 08:54 AM
  15. John Fungo's Avatar
    It's unlikely to be Bing as I've had reboots and never set Bing as my lockscreen. Not only that but this relates to the Samsung ATIV S not the Nokia Lumia.

    You might want to check which section of the forum you are in before posting
    I'm sorry. I thought it's for WP in general. But mind you, I experienced the same problem but it didn't occur again.

    Sent from my Nexus 7 using Tapatalk
    01-04-2014 04:21 AM
  16. neo158's Avatar
    I'm sorry. I thought it's for WP in general. But mind you, I experienced the same problem but it didn't occur again.

    Sent from my Nexus 7 using Tapatalk
    No Problem but you need to remember that there are separate sections for each of the Lumia devices.
    01-04-2014 04:55 AM
  17. Loco5150's Avatar
    Maybe had reboots 3-4 times on 9 months with the Ativ. Had all versions of roms, now at the latest GDR3 preview.
    01-04-2014 06:55 AM
  18. neo158's Avatar
    Maybe had reboots 3-4 times on 9 months with the Ativ. Had all versions of roms, now at the latest GDR3 preview.
    Have a look at my post at #10, I listed two possible causes and the solution that worked for me.
    01-04-2014 11:12 AM
  19. Optiplex330's Avatar
    I found there are two causes of this, the first is an extremely low mobile signal that sometimes triggers a reboot and, this is the more common one, a malfunctioning SD card. My ATIV S used to reboot about once a day until I reformatted the SD Card as exFAT which seems to have fixed the issue for me, it hasn't rebooted since.
    I have 2 or 3 reboots with my 3 months old ATIV S and come to think of it, I was in area with low signal strength.
    01-04-2014 11:25 AM
  20. neo158's Avatar
    I have 2 or 3 reboots with my 3 months old ATIV S and come to think of it, I was in area with low signal strength.
    That would explain it in your case then, it might be worth checking the SD Card, if you use one, as the random reboots can sometimes cause issues with the SD Card as well.
    01-04-2014 11:28 AM
  21. lupeders's Avatar
    My Ativ S Autoreboots after I end calls With My jabra supreme Bluetooth handsfree. If I end a Call using the "button" on the handsfree it takes aproxomatly 10 Seconds, then the phone reboots.

    The strange part is that it is only with the Jabra handsfree it reboots. If I use the Plantronics Bluetooth handsfree in my car, everything works fine.
    01-07-2014 06:36 AM
  22. the_thunderbird's Avatar
    I had an ATIV S for thirteen months which l unfortunately recently destroyed. While I did really enjoy the phone it restarted for me often more than weekly. Always when web browsing. More recently I also started getting really bad freezing up when opening my SMS. Frustrating at times but I got used too it.
    01-07-2014 11:44 PM
  23. RJ Priest's Avatar
    I've had my ATIV for 6 months or so, and today it suddenly rebooted while sitting idle (screen off) on my desk. First time that this has ever happened (to my knowledge). Running GDR2.
    01-07-2014 11:47 PM
  24. Andrew_12191a's Avatar
    I have the same problems with my Samsung Ativ S. I had random reboots before installing the GDR3 update also. Strange point to me is that it only happens when I'm on WiFi, sometimes more than three times a day. Very annoying! A hard-reset didn't help.
    02-02-2014 05:18 AM

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