01078.00038.16025.39004 Firmware Crashing, what do I do?

[Kai Schrimpf]

01078.00038.16025.39004 Firmware Crashing

Hello,

i never had any problems with 950 Dual Sim (Unlocked) until I updated to the latest Firmware version yesterday. (01078.00038.16025.39004)

Since then my set has crashed twice, always while I was absent and it was charging wirelessly.
It was completely fried and only pulling the battery brings it back to life.

That raises two questions :
1) Anyone else having similar issues?
2) What is the process to roll back firmware updates? (if needed)

Thanks so much in advance.

 

[charlatan1978]

Re: 01078.00038.16025.39004 Firmware Crashing

Have you tried a hard reset?

 

[Kai Schrimpf]

Re: 01078.00038.16025.39004 Firmware Crashing

Not yet, but it seems the only option if this trend continues

 

[cmdv7]

I am having the same issue. The 950DS was rebooting many times a day. It did not have to be charging, etc. So I hard reset last night...but after reloading all apps, music, photos and accounts...it started doing it today. I guess I am headed to the MS Store tomorrow. I have always owned Windows Phone devices over the years...but this has me starting to think about jumping ship...