1520 Hairline Crack Out of Nowhere

[11B1P]

Also what good are the Zagg and the Belkin folio?

Mostly to protect against surface scratching. The Zagg is not going to stop the screen from getting cracked. You're talking about a thin piece of film.

 

[11B1P]

$199 deductible!?! I think I have only ever played $100 with asurion!? But I'm on verizon

I believe it will vary depending on the phone.

 

[01mggt]

I believe it will vary depending on the phone.

mine was $100 for a 928 and an s3. Both are about the same retail price or more than the 1520. I would be calling bs

 

[oditius]

mine was $100 for a 928 and an s3. Both are about the same retail price or more than the 1520. I would be calling bs

Contract calls for $199 deductible on smartphones. Been that way since I started with AT&T in Nov, 2012... One reason I don't use it. $10 a month + $200 for a refurbished phone exchange? If it was a NEW phone, I would think about it, but not a refurb...

 

[01mggt]

Mine on Verizon with assurion I am almost positive is $5 a month and $100 last I checked. Is there an alternative online to carrier insurance

 

[palandri]

Mine on Verizon with assurion I am almost positive is $5 a month and $100 last I checked. Is there an alternative online to carrier insurance

There's a few of them out there. Squaretrade is popular: Extended Warranty Insurance - Extended Warranties - Protection Plans ?€“ Electronic Insurance

 

[watdawg44]

I too have experienced the hairline crack issue. I had the phone in my pocket (loose fitting tuxedo pants). So there was a lot of room when I sat down, the phone didn't even feel like it was in my pocket compared to having it in my jeans pocket. This has to be a defect?

 

[Patricia Fehrman-Cox]

That's weird, do you have a screen protector? A phone will not crack magically unless an external force hit it.

So NOT true! Both my daughter and son-in-law's phones screens cracked within a week of each other. While my daughter and I were running around trying to get hers fixed or replaced, his cracked a week later. Neither one of them had dropped their phone or done anything to them. My daughter's phone was on the counter in the bathroom and when she came back for it to head out for the day she discovered that it was cracked and wouldn't work. The insurance that they bought for the phones won't cover the replacement and both phones were only three weeks old when this all began. Neither one of them should have had this happen to them. Jacob's phone was simply in his pocket and when he pulled it out it was cracked and now only works intermittently. With all of the features on the phone they forget to build quality into them. While other manufacturers are smashing phones the cement ground to test them, these Nokia phones won't hold up by simply sitting on a counter top or in a pocket...this makes them crap phones.

 

[Will6371]

So NOT true! Both my daughter and son-in-law's phones screens cracked within a week of each other. While my daughter and I were running around trying to get hers fixed or replaced, his cracked a week later. Neither one of them had dropped their phone or done anything to them. My daughter's phone was on the counter in the bathroom and when she came back for it to head out for the day she discovered that it was cracked and wouldn't work. The insurance that they bought for the phones won't cover the replacement and both phones were only three weeks old when this all began. Neither one of them should have had this happen to them. Jacob's phone was simply in his pocket and when he pulled it out it was cracked and now only works intermittently. With all of the features on the phone they forget to build quality into them. While other manufacturers are smashing phones the cement ground to test them, these Nokia phones won't hold up by simply sitting on a counter top or in a pocket...this makes them crap phones.

O right yeah sure, they just crack without any pressure applied to them, both in one week.

Sorry I would love to discuss this further but I have to go chase that pig that just flew past my window on the 22nd floor.

 

[Morpheus Phreak]

Indeed. It seems being in pants not long before noticing a crack is a common theme. I would likely guess that folks are bumping things without realizing it.

 

[why phone]

Pulled my phone out of my jacket pocket (chest pocket) only to find a single hairline crack. It runs diagonally across the top with the camera module being directly underneath it. Here is a photo:
https://www.flickr.com/photos/thenewamtrak/13572368525/
I baby this phone. Never dropped, when I sit down I take it out of my pocket. I've owned smartphones for 6 years and nothing like this has happened. I'm going to see what my carrier says.

 

[Morpheus Phreak]

Pulled my phone out of my jacket pocket (chest pocket) only to find a single hairline crack. It runs diagonally across the top with the camera module being directly underneath it. Here is a photo:
https://www.flickr.com/photos/thenewamtrak/13572368525/
I baby this phone. Never dropped, when I sit down I take it out of my pocket. I've owned smartphones for 6 years and nothing like this has happened. I'm going to see what my carrier says.

That's an impact crack right near the top right of the glass. So it definitely had something bump into it or hit it at some point.

It also looks like it may have taken a ding up near the top left at some point...that or it's some gnarly white stuff. It's usually best to clean the screens before taking photos so we can tell what's damage and what's fluff.

 

[cckgz4]

I have one on my 1020 as well

 

[07713]

hi
just a question since english is not my native tongue.
​
when you talk about "pocket" do you mean the back pocket of your pants?!?
because it should be go without saying, that you dont put such a device in your back pocket...

 

[Rasahi]

Mine has hairline crack but you can't notice. Just last week i was cleaning my phone and notice it. I'm not sure if it was there since day one or not.

Sent from my Lumia 1520 using Tapatalk

 

[akthelonelyman]

Exactly. there might be some defective pieces.some escape the quality checks unnoticed.happens with every single company

 

[Laura Knotek]

[WARN]Let's discuss the OP's question and not each other. No personal attacks will be permitted.[/WARN]

 

[Obaydok]

mine is cracked too. but just digitizer
I think L1520 digitizer is too weak