App will not let me uninstall...really frustrating

skirush2014

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Mar 28, 2014
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I downloaded an app for my child called "Puzzle games for kids". I would like to delete it, but it will NOT uninstall. I'm relatively new to windows phone, but I know how to delete most apps. From what I understand, if I am at the home screen, I swipe left to see the list of apps. I find the app in question and to a tap and hold on the icon for the app. Then, a pop-up window appears and it SHOULD say "Uninstall" as an option. That's how I've deleted all of the other apps I've deleted.

Why is this happening? How can I delete this completely without wiping my phone?

Thanks,
 

Wam1q

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Apr 23, 2014
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Set the date to year 2500. Then when you tap on any 3rd party so you'll get an option to uninstall. Then revert to 2014. Hope this helps.
 

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