Band not tallying steps and calories on app

[Richard Servello]

The sleep tracker graph last night was interesting when it twisted over itself.

 

[Likwidz]

Same prob

 

[loganross2014]

Same problem here. Stopped syncing steps and calories this morning. Maybe it has to do with Day Light Savings Time. Also, I originally had a medium band which I exchanged for a large on Friday. My Data from the original medium band for Friday does not show in the app.

 

[runamuck83]

Same here... My money is on a DST bug

 

[leo74]

Yep, same issue here. Did a factory reset of the band, but this didn't solve it. Also noticed when I change the background, the app and the band show "synching". When I tap the "sync with band" icon in the app to get the health stats, the app shows synching, but the band doesn't. Not sure it that is how it is supposed to be though. Never paid attention.
Surely looks like DST threw it off somehow

 

[mutant 9]

Same here.

 

[mhc48]

The Microsoft Band site now has a message saying:

Following the Daylight Savings Time change, some customers may find that data displayed on their Microsoft Band is correct, but is out of sync with the Microsoft Health app. Customers do not need to take any action. All data is intact and discrepancies between Microsoft Band and Microsoft Health will be corrected automatically on 11/3/14

 

[webrown71]

The problem has been resolved on mine.

 

[Richard Servello]

Works now, as promised.

 

[Likwidz]

Ditto

 

[garyhartaz]

While the info has finally sync'd, it put part of my Saturday steps, etc. on for Sunday. This is such a frustrating device to determine what data is real, broken, or otherwise!