Bing Music app not working

[CommandZer01]

So I just got my lumia 1020 on thursday, and one thing I have noticed on my lumia 1020 is that my bing music app under the search does not work. Anytime I use it, all I get is the We can't connect to search right now, check your cellular data or Wifi connection. Please try again later.

I tried a soft reset, hard reset, took it to the AT&T store cause the windows phone rep said its hardware but when I got to the AT&T store they showed me on their 1020's in store and also their demo ones they use that the music app did the same thing. Has anyone else had this problem?

 

[rockstarzzz]

Is it also the case with WiFi on? It could be if their demo is on AT&T and your phone is too, it is their network? Because on my phone it works seamlessly.

 

[CommandZer01]

it doesn't work on my home network, nor does it work over my data connection. Also my friends have the same issue with their 1020. the music app doesn't work.

So I just don't know, cause the AT&T rep tried it on their wi fi, over the data too and it just doesn't work. I am going to the microsoft store to have them look at it just incase AT&T is crazy.

 

[RTGent]

You and your friends probably got that store's bad shipment or some bad att stock. You all should return them, suspecting your search is just a symptom of a broader radio or other wireless problem. If you have access to a Microsoft store, get your phones there or go to another att store. My significant only's 1020 is music-searching flawlessly. Good luck getting past this, which you will for sure, and welcome to the board.

 

[CommandZer01]

I actually did go to the microsoft store today, and we checked out their 1020 and it was posing the same issue. I wonder if it was the most recent update.

 

[rockstarzzz]

Did they suggest any solution to it? Anything for the inconvenience caused?

 

[CommandZer01]

nope, they did however notice that the lumia icon on verizon was doing the same thing, so it can't be a AT&T network issue, its gotta be something on possibly microsofts end, thats my only guess.