blu window jr lte not working

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Aug 7, 2016
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Every time I power up my phone the blue logo comes up then it goes to a blue screen with a sad smiley face what is wrong and how can I fix it
 
Every time I power up my phone the blue logo comes up then it goes to a blue screen with a sad smiley face what is wrong and how can I fix it

you have to reset it using Windows device recovery tool, kindly cehck your last post about the same issue and refrain from making similar posts and spamming. :)
 

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