Camera Not Working on Lumia 535 - PLEASE HELP! (Error 0xA00F4246)

[david1alp]

Hi guys...

Please help asap... My camera is not working on my Microsoft Windows 10 Lumia 535 ?? I get the error code 0xA00F4246(0xE8010014) whenever I try to take a photo..

If I switch my phone off, and re-start it; it will sometimes allow me to take just one photo -- but then it goes back to freezing up, and then gives me the same error code...

(It also will not work using facebook messenger nor Lumia Selfie, nor the Onelens App, nor Lumia Panorama... Nor WhatsApp camera )

 

[charlatan1978]

Hi, a couple of questions for you.

How much free space do you have on your phone?
Do photos save to the phones internal memory or an SD card?

 

[david1alp]

Hi, a couple of questions for you.

How much free space do you have on your phone?
Do photos save to the phones internal memory or an SD card?

Yes I have an SD card, its 64gb and I save everything (pictures/vids/apps/music) to the SD card.

It seems to have enough free space on it at about 16GB of space left available on it?? See below for a screen-shot I just took of my storage screen..

(Thanks so much for replying by the way)

 

[charlatan1978]

The first thing to rule out would be the SD card.
I appreciate it's a bit of a pain when you've got so much stuff on it.
Can you remove the SD card and try the camera again?

 

[gerard ragasajo]

The first thing to rule out would be the SD card.
I appreciate it's a bit of a pain when you've got so much stuff on it.
Can you remove the SD card and try the camera again?

But now sir i have a question i upgrade my lumia 535 to windows 10 the i installed facebook messenger and now i try to use video call and voice call but when i see the sign of the call theirs no blue high light it means that i cant use vc and voice call .. now how can i solve that case sir ?? please i need help for that ..