Can Cortana use an O365 account to activate?

[Windows Central Question]

I understand that Cortana needs a Microsoft account for it's initial setup. Can I successfully use an O365 account rather than a Hotmail, outlook or live?

I just upgraded a Surface 8.1 to Win10. Cortana is asking to verify with a MS account, it's prompting with the users O365 account so I enter the password and it comes back with sorry that service is not currently available.

 

[Nicholas Ek]

An Office 365 account is automatically a Microsoft account (be it gmail, hotmail, yahoo, or another provider).
However, I don't know why you are getting that error. I think it has to be the same Microsoft account that you use for log-in (at least in the RTM version of Windows 10).

 

[Tumultus]

An Office 365 account is automatically a Microsoft account (be it gmail, hotmail, yahoo, or another provider).
However, I don't know why you are getting that error. I think it has to be the same Microsoft account that you use for log-in (at least in the RTM version of Windows 10).

Could be that this is a company issued access account (or school account???). Since OT wasn't too specific about it, we'll probably never know.

 

[Nicholas Ek]

Could be that this is a company issued access account (or school account???). Since OT wasn't too specific about it, we'll probably never know.

Yeah, for all we know, it might have been even related to the OneDrive outage.