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Can I get some help with a few issues after rolling back to 8.1?


New member
May 9, 2013
Issue after rolling back to 8.1

Since rolling back to 8.1 after the 10149 build of WM10, I have two phone apps. I was quite concerned as default app when pinned to the start screen said "Phone Off" on the tile.

Thankfully when I unpinned it and then pinned the other one to the start screen, it worked normally.

My question is "Does anyone know how to get rid of the extra Phone app - see screenshot.

extra phone app.jpg

Teo Bartulovic

New member
Mar 2, 2015
Re: Issue after rolling back to 8.1

Hmmm, it looks like you still have the W10M phone app on your phone, it survived somehow and you should take hard reset to get rid off...