Cannot join insider preview on phone because of error "phone not connected to the internet"

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Windows Central Question

Cannot join insider preview on phone because of error "phone not connected to the internet"

Hello, i have a lumia 640 xl and i recently wanted to try on the insider preview builds. So as of the anniversary update the insider programme update is now in the settings. So theres a button "Get started" to join the insider preview so i tap that and wait for 1 minute and every single time it shows the error that my phone isn't connected to the internet although it is as my phone is connected to my home wifi. I restarted it. Soft restarted it and deleted the insider apps and whatever thing that might disrupt my connection to it.

Please help!
 

Maurizio Troso

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Re: Cannot join insider preview on phone because of error "phone not connected to the internet"

Hello, i have a lumia 640 xl and i recently wanted to try on the insider preview builds. So as of the anniversary update the insider programme update is now in the settings. So theres a button "Get started" to join the insider preview so i tap that and wait for 1 minute and every single time it shows the error that my phone isn't connected to the internet although it is as my phone is connected to my home wifi. I restarted it. Soft restarted it and deleted the insider apps and whatever thing that might disrupt my connection to it.

Please help!

For everyone getting that: it's a temporary server iussue. Please wait and retry from time to time
 

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