Cannot load apps on Lumia 710

[Debly]

Hi, My 710 wont let me download any apps, it lets me into the store and lets me search for apps, but when they appear it wont let me select or download them. This is a recent problem as it used to work fine. Any ideas please......:smile:

 

[WanderingTraveler]

Have you checked if there's an error or problem with your Microsoft account? What's the error that shows up whenever you try to download an app?

 

[Debly]

Hi Wandering Traveler,
It does not show an error, it is just not responding at all when I press whichever app I am trying to download, but all other buttons and applications are working fine........

 

[WanderingTraveler]

Have you tried a reboot or a soft reset?

 

[Debly]

No, I haven't, would either of those ideas lose what I already have on the phone??