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Can't buy things from W10m store. Please help 😭

DavidTheGiant

New member
Jun 29, 2015
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Ok so I'm from Philippines and I'm using a globe sim and my sim has 50 pesos load on it. I want to buy Lara Croft GO because it's on sale. Now it's only 44 pesos in the store. I tried to buy it on the store but it just says "Check your cellular Data connection and try again" with it saying "We count connect to get your authorization. But my cellular connection is so fast but why is this happening? Please help. 😭😭
 

Guytronic

Ambassador Team Leader
Ambassador
Nov 4, 2013
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You might need to be on Wi-Fi to download that one.
I see it's 490 MB...
 

DavidTheGiant

New member
Jun 29, 2015
131
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0
You might need to be on Wi-Fi to download that one.
I see it's 490 MB...

I tried it on my other sim. I loaded my sim with 71 pesos. the game is 44 pesos only. but when i try ti buy it, it shows up "Recharge your account, insufficient funds" why is this happening? I want the game so badly. :crying:
 

Guytronic

Ambassador Team Leader
Ambassador
Nov 4, 2013
8,435
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So you have no high speed Wi-Fi available?
Half a gig on data is pretty hefty unless your plan is unlimited with no speed cap.
 
Last edited:

DavidTheGiant

New member
Jun 29, 2015
131
0
0
So you have no high speed Wi-Fi available?
Half a gig on data is pretty hefty unless you your plan is unlimited with no speed cap.

I have wifi but when i purchase it via wifi it will say that i have to use cellular data connection that's why i use data :(