Cant locate DNG

[Stephen Quinn]

When viewing my phone's images via the computer I can only see JPG files, not DNG.

Can someone tell me why or are the DNG labelled as JPG?

 

[potatopower]

The DNG file should be in the camera folder with a .dng extension.
You won't be able to view the DNG images before processing and converting them to JPEG.

 

[JW888]

You need to use a data cable to connect to the pc as a U drive, then you can see the RAW file on the camera roll.

When viewing my phone's images via the computer I can only see JPG files, not DNG.

Can someone tell me why or are the DNG labelled as JPG?

 

[spectre51]

Just to make sure you changed the camera setting to take dng high res photos instead of jpg high res right?

Sent from my Lumia 1020

 

[Stephen Quinn]

Yep, the setting says:
JPEG (5MP) + DNG (34MP)

 

[spectre51]

How are you viewing them on the computer? Through windows explorer or through an app?

Sent from my Xperia? Tablet Z

 

[Stephen Quinn]

How are you viewing them on the computer? Through windows explorer or through an app?

Sent from my Xperia™ Tablet Z

Windows explorer yeh. It opens automatically with windows 7

 

[Stephen Quinn]

Still having issues locating DNG.

 

[Ukyo]

Try changing the setting to something else and then changing it back to the DNG setting and take a few pics.

 

[GPendolino]

Hi!

I was having the same problem but I was able to fix it (with the help of a Nokia agent over the phone).

Like me, you probably aren't getting the DNG option when you go to the settings. I was getting this:

"JPEG (5 MP) + (34 MP)"

It doesn't actually say DNG anywhere in the setting.

This is why when I would access the photos on my PC, there were just two versions of the JPG (high and low resolution).

Turns out I had to update the camera app.

EVEN though my phone was shipped to me with the black update, the camera app itself needed an update.

After that I saw the DNG option in the settings.

Do this and you'll find your DNG files right where you'd expect them

And they truly are RAW files btw... I opened one up in CS6 and I was able to do all the Camera Raw adjustments I can do with my Nikon RAW files.

I hope that helped.