Chase banking app - send them requests

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bryanrosenberg

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Hello,

I have contacted Chase over the past year of so asking about a Windows Phone app, and have usually gotten a generic "thank you for your comment...." reply. Recently, I received more of a live response from them telling me that it's not something they're actively working on because they frankly dont hear many requests for it.

So, let's encourage each other to reach out to Chase and let them know that the app is something that a large group of users want. If you login to your Chase account online, you can navigate through their Contact Us section to ask them when an app will be available to Windows Phone users.

Thanks!
Bryan
 

caliborn

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Just told them to get off their butts and make a WP7 app...I hope they create one so I can stop using pageonce..

*Update*

Here's the response I got back:

Thank you for your suggestion about creating a Chase
mobile app for Windows 7 phone. We have forwarded your
suggestion to the development team for consideration.
We're continually working to improve our products and
services to meet our customers' needs and we appreciate
you sending us your idea.
 
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anon4941391

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I wrote this previously in another thread:

So I was poking around the interwebs today at work...

And I found that Chase has just released a Blackberry App...
http://crackberry.com/chase-mobile-application-now-available-blackberry-app-world

I also found this article about Chase outsourcing their bank apps to a third party developer quite some time ago, and I'm hoping they were working on both Blackberry and WP7 concurrently. Guess we'll find out soon enough.

Chase to Expand Mobile Check QuickDeposit Feature on Smartphones | MyBankTracker.com
 

Reflexx

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My wife just asked me about this today. I just told her that I knew there wasn't an app yet because I saw a thread on the WPCentral forums.

I guess I better make a request too.
 

roffleswaffles

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I was shocked and crying at the fact that they didn't have an app for our phones! :mad:

So I sent them a VERY POLITE email regarding this, and their response was:

Dear [roffleswaffles],

Thank you for contacting Chase.

We appreciate your interest in Windows Phone 7.5 to cater
your banking needs. Chase understands how important it is
for you to be able to manage your account effectively and
conveniently via online.

We have forwarded your suggestion to the development team
for consideration. We are continually working to improve
our products and services to meet our customers' needs and
we appreciate you sending us your idea.

We value you as a customer and wish for your experience
with Chase to be one of satisfaction and ease.

If you have any questions or require further assistance,
please e-mail us or contact our Internet Service Center at
1-877-242-7372.

Thank you,


Anna Russel Lumansoc
Internet Service Center
 

Duvi

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I was shocked and crying at the fact that they didn't have an app for our phones! :mad:

So I sent them a VERY POLITE email regarding this, and their response was:
Same crappy response from the second paragraph on... The first was apologizing for being lied to that one was in the works and was to be released soon around January.
 

roffleswaffles

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Same crappy response from the second paragraph on... The first was apologizing for being lied to that one was in the works and was to be released soon around January.

Honestly, I told them that Bank of America had one so if they don't get on it, I'll just switch banks over to BoA.
 

EricJilot

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Just sent off an email to Chase, I expect to get the standard form response. Hopefully if we keep requesting they will get around to creating an app soon.
 

slkscrn

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I recently switched from iOS to WP7 and I must say I thoroughly enjoy windows mobile platform. As a chase customer obviously I would like an app so I sent an email and got this response.

Thank you for contacting the Internet Service Center.

We appreciate your interest for the Windows OS to cater
your banking needs. Chase understands that the banking
industry changes frequently and we recognize technological
turning point for all mobile phone users.

As of this time, we have no information if we are going to
release a Chase application for the Windows Mobile
Operating System but we are already recognizing the number
of consumers who uses this system regularly. We will
inform you of any developments in the near future if we
will launch an application for Windows Mobile users.
 

roffleswaffles

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I recently switched from iOS to WP7 and I must say I thoroughly enjoy windows mobile platform. As a chase customer obviously I would like an app so I sent an email and got this response.

Thank you for contacting the Internet Service Center.

We appreciate your interest for the Windows OS to cater
your banking needs. Chase understands that the banking
industry changes frequently and we recognize technological
turning point for all mobile phone users.

As of this time, we have no information if we are going to
release a Chase application for the Windows Mobile
Operating System but we are already recognizing the number
of consumers who uses this system regularly. We will
inform you of any developments in the near future if we
will launch an application for Windows Mobile users.

Thanks for sending one in! :p Their responses seem to be getting worse.
 

5tephen

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I have Chase too and would love an app, that'd be great. Depositing from your mobile is probably one of the best things ever.
 

Zumanity

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I also sent them a request! This would be wonderful for the Windows Phone community. Everyone requesting would be much appreciated!
 
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