Chase banking app - send them requests

[roffleswaffles]

I wrote a request before, but I just wrote another one anyway!!

 

[WPSteve]

Maybe we can start a petition as well? I NEED this app like yesterday...

 

[eightypea]

I sent them this.

I find it extremely disappointing that Chase does not yet have an app for windows phone 7, the freshest and most innovative operating system for a phone yet. Further adding insult to injury is the fact that blackberry/RIM, a rapidly dying brand by anyone's standards, has an app. When do you plan on releasing one? I'd hate to have to switch over to Bank of America for the convenience factor.

 

[eightypea]

No company likes the thought of losing customers. Mention the BoA app for sure

 

[Frenzytom]

Just sent in a request in their customer feedback form requesting a native Chase app. Got a generic response so we shall see...

 

[aaronchow]

I just sent them a request as well. Hopefully they will change their mind soon (fingers crossed) :|

 

[brithead]

Sent a request too.

First post.

 

[ibbyj]

I got a very direct reply!

-----------------------------------------

Dear Jay xxxxx,

We apologize for any inconvenience you may have
experienced with getting the Chase application, and we
understand your concern. I am happy to assist you today.

As of right now, the Chase application is only applicable
with the Android and iOS platforms. We have consulted our
Online Management Team and they will be implementing an
application for Windows phones this July 2012.

We hope that this clarifies your concern. Please let us
know if you have any other questions or concerns and we
will be glad to help.

If you have any questions or require further assistance,
please e-mail us via the Secure Message Center or contact
our Internet Service Center at 1-877-242-7372.

Thank you,


Allan James C. Penaranda
Internet Service Center




Original Message Follows:
------------------------
Date :Wed Apr 25 13:27:28 2012
First_Name : Jay
Middle_Initial : xxx
Last_Name : xxxemail_add : xxxxxxxxxxx@gmail.com
timetocall : 00:00
ampm : am/pm
timezon : time zone
State_name : xx
Zip_code : xxxxx
text_comments : Can you please develop a mobile
application for the "Window Phone" platform?

Thank you for your time.

 

[SuperGrafx]

I got a very direct reply!

-----------------------------------------

Dear Jay xxxxx,

We apologize for any inconvenience you may have
experienced with getting the Chase application, and we
understand your concern. I am happy to assist you today.

As of right now, the Chase application is only applicable
with the Android and iOS platforms. We have consulted our
Online Management Team and they will be implementing an
application for Windows phones this July 2012.

We hope that this clarifies your concern. Please let us
know if you have any other questions or concerns and we
will be glad to help.

If you have any questions or require further assistance,
please e-mail us via the Secure Message Center or contact
our Internet Service Center at 1-877-242-7372.

Thank you,


Allan James C. Penaranda
Internet Service Center




Original Message Follows:
------------------------
Date :Wed Apr 25 13:27:28 2012
First_Name : Jay
Middle_Initial : xxx
Last_Name : xxxemail_add : xxxxxxxxxxx@gmail.com
timetocall : 00:00
ampm : am/pm
timezon : time zone
State_name : xx
Zip_code : xxxxx
text_comments : Can you please develop a mobile
application for the "Window Phone" platform?

Thank you for your time.

Awesome! July 2012.

Coincidentally, I've also written emails to American Express and Discover to request WP apps.

 

[boneycat]

I'll believe it when I see it...

 

[caliborn]

"We have consulted our
Online Management Team and they will be implementing an
application for Windows phones this July 2012."

Does this mean it will be available in July or they will start developing the app in July?

 

[cpeloquin]

i'm requesting!

i'm requesting!i'm requesting!i'm requesting!i'm requesting!

Make an app for chase mobile for windows 7 phones!!

 

[jland555]

I was curious to see if I would get the same reply with July 2012 dates. And I didn't...somehow, though, I think I could hear the snickering of a development team who hates Microsoft and wants us to buy an apple product....

Here's the response:

Dear ****,

We apologize for any inconvenience you may have
experienced in utilizing the Chase Mobile Banking and we
understand your concern. We are happy to assist you
today.

Please be advised that we have forwarded your suggestion
to the development team for consideration. We are
continually working to improve our products and services
to meet our customers' needs and we appreciate you sending
us your idea.

Please let us know if you need anything else.

If you have any questions or require further assistance,
please e-mail us via the Secure Message Center or contact
our Internet Service Center at 1-877-242-7372.

Thank you,


Yeah, same crappy response....

 

[rutvik19]

I'm just going to add a bump to this thread as I just did it myself as well.

 

[nicewabbit]

Non committal reply to me too:


We apologize for any inconvenience you may have
experienced in accessing your account, and we understand
your concern. We are happy to assist you today.

We would like to inform you that this feature is available
for iPhones, iPad, BlackBerry and Android phones. We are
sorry that we do not support Windows 7 phones at this
time. We will surely make note of your inquiry. This will
be forwarded to our upper management. We look forward in
serving Windows phones as we continually improve our
service to better assist you.

We hope that we are able to address all of your concerns
today. We strive to provide excellent service to all of
our customers.

If you have any questions or require further assistance,
please e-mail us via the Secure Message Center or contact
our Internet Service Center at 1-877-242-7372.

Thank you,



Zaidee De Torres
Internet Service Center

 

[nicewabbit]

Bump! Anyone see a Chase app on the Windows Phone 8 demo today? Better not be a tease.

 

[woodbane]

Bump! Anyone see a Chase app on the Windows Phone 8 demo today? Better not be a tease.

Pretty sure Joe Belfiore just demo'd a Chase App during his section on Wallet and Purchasing. Certainly showed a Chase Credit card being added to Wallet. Sure he mentioned it.

 

[nicewabbit]

Pretty sure Joe Belfiore just demo'd a Chase App during his section on Wallet and Purchasing. Certainly showed a Chase Credit card being added to Wallet. Sure he mentioned it.

Yep! My original post was made when he was just scrolling around and I saw the Chase app icon, before the wallet was demo-ed. I'm excited to finally have a confirmation that it's coming!

 

[deadwrong03]

yea he said its coming with all the features quickpay and depositing checks can't wait

 

[iMlindberg]

I recently switched from iOS to WP7 and I must say I thoroughly enjoy windows mobile platform. As a chase customer obviously I would like an app so I sent an email and got this response.

Thank you for contacting the Internet Service Center.

We appreciate your interest for the Windows OS to cater
your banking needs. Chase understands that the banking
industry changes frequently and we recognize technological
turning point for all mobile phone users.

As of this time, we have no information if we are going to
release a Chase application for the Windows Mobile
Operating System but we are already recognizing the number
of consumers who uses this system regularly. We will
inform you of any developments in the near future if we
will launch an application for Windows Mobile users.

Windows Mobile OS and Windows Phone OS isn't the same