Such a shame, i really like my i5 Surface pro 5th Gen
After consulting Microsoft help yesterday it has been discovered the machine has a fault and requires a replacement, as i am out of warranty there will be a charge
£333.00 + tax, i paid £1249 for this plus the Alacantra keyboard, mouse and pen i feel heavily invested in the MS ecosystem and now feel let down.
i would expect the device to be fit for purpose and give me at least 3 years of trouble free use if taken reasonable care of it.
my issue is i cannot start the machine after a shut down unless i press the on/off button like 30 times, the windows log just flashes on for a second and then a blank screen, eventually it starts up and behaves fine.
totally let down, should have stuck with a proven PC maker, can not believe that there is not one store in the U.K i could at least take it to
After consulting Microsoft help yesterday it has been discovered the machine has a fault and requires a replacement, as i am out of warranty there will be a charge
£333.00 + tax, i paid £1249 for this plus the Alacantra keyboard, mouse and pen i feel heavily invested in the MS ecosystem and now feel let down.
i would expect the device to be fit for purpose and give me at least 3 years of trouble free use if taken reasonable care of it.
my issue is i cannot start the machine after a shut down unless i press the on/off button like 30 times, the windows log just flashes on for a second and then a blank screen, eventually it starts up and behaves fine.
totally let down, should have stuck with a proven PC maker, can not believe that there is not one store in the U.K i could at least take it to