Hey, they fixed the problem the first time and they were very helpful, the second time they just throw away the problem saying that now is on facebook side to find a solution. I love my lumia 920 and the camera is the best thing i have found, i don't want to change, but here where I live all my friends use facebook chat, even more than whatsapp, so i miss the simplicity on iOS. I use ICQ for now but lately its been failing, not in a big way but i cant say is reliable all the time. So the short answer is no, they didn't gave me a solution the last time so lets hope for Daniel Rubino, Sam Sabri or Acevedo to take this issue into the next level, i'm sure i'm not the only one bothered by this problem, because i know a lot of people that dont care about having a beautifil OS, but instead they want a reliable and easy way to communicate, lots of people are not seeking all the time in the app store for a replacement, but instead, like my sister in law, says that windows phone sucks and says: OMG I WANT AN IPHONE 5 (imagine the most annoying voice out there).