Has anyone else had this problem yet? I bought a DVP8 from my Microsoft store around Thanksgiving. Before Christmas, I was unable to charge my tablet because the USB plug wouldn't plug in correctly. I should say, it can't plug in. There is a disucssion on the Dell support forums about this. It seems to stem from Dell designing the DVP with a MicroA socket but supplying a MicroB plug.
See: Dell Venue 8 Pro not CHARGING!!!! - Windows Mobile Products - Mobile Devices - Dell Community
In any case, my DVP was totally toast because I couldn't plug it in. Luckily, the MS store replaced it for me with no hassles. Sadly, not a week later, my new DVP will cannot also be charged because it I can't plug in the USB cord into the tablet.
This is a serious design issue. Maybe because I got my two DVPs from the same MS store, that they had a bad lot of these things. I'm on a trip so I've been unable to take the tablet back again. This time I want to just get a refund or something else instead of this. For some reason, I'm not hopful they'll let me get something else.
I'm really curious that there aren't more people here (in this forum) expressing an issue with this. I would have thought there would have been others. If not, so be warned, if you plug it your USB charger the wrong way, you can break your tablet for good. I know people here my want to say this is "user error". IDK. I have dozens of micro USB devices, and like most of us here, I plug in my gadgets nearly EVERYDAY for years. I've never "broken" any port on any other device...in years. Yet I must have "broken" the USB ports on TWO DVPs in less than a month.
See: Dell Venue 8 Pro not CHARGING!!!! - Windows Mobile Products - Mobile Devices - Dell Community
In any case, my DVP was totally toast because I couldn't plug it in. Luckily, the MS store replaced it for me with no hassles. Sadly, not a week later, my new DVP will cannot also be charged because it I can't plug in the USB cord into the tablet.
This is a serious design issue. Maybe because I got my two DVPs from the same MS store, that they had a bad lot of these things. I'm on a trip so I've been unable to take the tablet back again. This time I want to just get a refund or something else instead of this. For some reason, I'm not hopful they'll let me get something else.
I'm really curious that there aren't more people here (in this forum) expressing an issue with this. I would have thought there would have been others. If not, so be warned, if you plug it your USB charger the wrong way, you can break your tablet for good. I know people here my want to say this is "user error". IDK. I have dozens of micro USB devices, and like most of us here, I plug in my gadgets nearly EVERYDAY for years. I've never "broken" any port on any other device...in years. Yet I must have "broken" the USB ports on TWO DVPs in less than a month.