Thorgal Aegirsson
New member
Understandable but SP4/SB were massively defective in the beginning. And in the case of those devices I think recall would be more appropriate. This is very unfair and unprofessional to sell supposedly premium devices for a couple thousand dollars only to have them replaced with used ones with tear and wear because people were told: Wait, we'll release updates that will fix everything, so they waited longer than 30 days. Many people brought them to be fixed and also got refurbished. It's legal, sure but highly unethical and the only effect is that MS lost many future customers. People here, on this forum are mostly friendly towards MS but in my work I constantly meet people who express their negative opinions/emotions when they see my SP4. And I, personally, stopped recommending MS products to my clients. Effectively that's literally tens of thousands of dollars lost in business just because of me. And there are many people equally disappointed.