Factory Luma 830 RM-985 firmware build

wynand32

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Jun 16, 2014
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If anyone has a RM-985 US variant that's still on the factory firmware, can you list your build? I installed the Windows 10 preview this morning, and had an update that preceded it that finished with a notice "Welcome to Cyan." Which of course I thought was odd. The new Windows 10 Extras + Info app doesn't actually list the firmware type (it's just blank where it's usually listed).

Mine is currently at 02040.00005.14373.00000.
 
RM-985 from the Microsoft Store: 02040.00005.14373.00001

Sick and tired of random reboots and dying for Denim.
 
RM-985 from the Microsoft Store: 02040.00005.14373.00001

Sick and tired of random reboots and dying for Denim.

Okay, same as on mine, thanks. I got a weird "Welcome to Cyan" message when I installed the Windows 10 update and was very curious what's up...
 
Okay, same as on mine, thanks. I got a weird "Welcome to Cyan" message when I installed the Windows 10 update and was very curious what's up...

Wonder if it's because we never received the true Denim update. I noticed there's no "1" at the end of the Firmware Number you posted like there is on mine.
 
Wonder if it's because we never received the true Denim update. I noticed there's no "1" at the end of the Firmware Number you posted like there is on mine.

Perhaps... And the "1" shows up when I connect to the Windows Phone Recovery Tool, so I think it's more Windows 10 weirdness.
 
Interesting. By the way, have you have any random reboot issues since buying your phone? Wondering since we both have Microsoft Store-bought RM-985s. And can I ask which color variant?
 
Nope, no reboots or really any other issues with mine. And mine too was bought at the Microsoft Store, black/green version.
 
That worries me. I've had several Lumia 830s now and they've all had random reboot issues, though this one is the worst, and the only one with the NAM ROM. Thinking of getting it exchanged. I have the white/orange version. Wonder if there's any difference with ROMs and color variants. I know of at least one other person on here that said they had random reboot issued with a Microsoft Store RM-985.

I already exchanged the phone from there once for a different reason, and ended up with the last white/orange Lumia 830 they have. Thinking of getting another exchange from a different store. I wanted to try Denim first to see if that fixed things, but I also can't afford to wait until the 30 days is up.
 
I had a problem with rebooting on my 830. It was that beta app for picking up calls by taking the phone to the ear and such things, forgot the name right now...
 

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