I did attempt to contact a few Verizon reps myself and they had no knowledge. It honestly seems like Verizon does not care about WP at all. In fact, when I went to the store to get switched over from AT&T thanks to the company changing providers, I mentioned to the sales rep that I didn't see any Windows phones out except a dummy HTC 8X (paper behind plastic). She told me that the new Galaxy Note 3 came out and they didn't have any room so they took down all of their Windows phones except that. She then told me that when new customers walk in the door, they push Android first above all else. They feel slighted by the iPhone because AT&T had it first so they're primarily an Android shop.
This is what WP is up against!! I literally searched the entire store in my mall and that 8X was the ONLY phone on display and you couldn't even use it! I had to downgrade from the L920 to a used L822 so that I wouldn't use up contract discount on an L928, thinking that the L929 was on its way in a couple weeks (did this 3rd week of October). Luckily, the 822, while not as stellar as an L920, is holding up well, I really miss holding onto the "premier WP".
Hopefully, now that WP is gaining some ground, we'll start to see a shift in this but when Verizon tells everyone to make their phones look like Android phones and then only sells Android phones to new customers, I do have my doubts...