When you say reset do you mean reset to factory or restart? I really don’t want to lose my saved games and other settings. This is why we need a full backup solution.
Add another one to the bug list.
Add another one to the bug list.
Find My Phone shows as "Off" in the Settings Menu, but it appears to be On
- Thread starter MadSci2
- Start date
My phone is stuck like this also - find my phone says off on the settings system menu, but the find my phone screen slider says on. Tried a soft reset, not worth doing a factory reset and reinstall.
I got a replacement phone last week I restored to, (same 920 model, AT&T portico preloaded), but maybe something got messed up, the restore process didn't seem to complete properly.
I don't have two phones on windowsphone.com
I am able to find my phone from windows.com and get it to ring.
However, because I don't have the deeper settings available to enable push notifications, when I buy an app from mywindowsphone, it is not set to and installed automatically on the phone...
I got a replacement phone last week I restored to, (same 920 model, AT&T portico preloaded), but maybe something got messed up, the restore process didn't seem to complete properly.
I don't have two phones on windowsphone.com
I am able to find my phone from windows.com and get it to ring.
However, because I don't have the deeper settings available to enable push notifications, when I buy an app from mywindowsphone, it is not set to and installed automatically on the phone...
Last edited:
Squatting Hen
New member
- Apr 15, 2012
- 878
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I have the same issue but it can't find my phone. I am not factory resetting my phone. When I factory reset my phone I sent back, it bricked. I know there's a fix for it but I really don't want to deal with that. Its not worth the hassle honestly, but these little things going wrong really build up with this phone/os.
I had the same issue with a couple of 920s. In both cases a factory reset solved the issue.
I also had a phone bricked when I did a factory reset, but restoring using the solution available in this forum is easy enough that factory resets don't scare me anymore. I actually factory reset a few times different phones, and it went smoothly evert time (except that first one I mentioned).
Apparently MS doesn't know which options are on the phones running the OS that they produced. Some people will only see the toggle while others will see the two options from post #8. Pretty odd in my opinion.
From @WindowsPhoneSupport: We don't have details on what decides what option is on the phone. If we get any info, we'll let you know. ^EB
in response to my question about why I don't have the two options from post #8 on my Lumia 920 (AT&T)
From @WindowsPhoneSupport: We don't have details on what decides what option is on the phone. If we get any info, we'll let you know. ^EB
in response to my question about why I don't have the two options from post #8 on my Lumia 920 (AT&T)
I was able to get this fixed by deleting my phones from the windows phone website and setting it up from scratch.
Restoring seems to mess with those settings.
I had a replacement phone that was missing those settings after a restore.
Restoring seems to mess with those settings.
I had a replacement phone that was missing those settings after a restore.
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gbbg
New member
- Nov 12, 2012
- 176
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I had two phones (old and a replacement -activated and running off the same profile/backup). I deleted the old one, factory-rest it and sent it back to AT&T. The new one though shows the same issues as above. I can RING and FIND my phone from the website but the options in settings says OFF, but the slider is ON. Weird. Really, weird. I don't want to F-R it now.
What happens if I delete the phone from the site? And then re-add it (as suggested in a support page). Will it reset my phone? Will my backups be erased?
What happens if I delete the phone from the site? And then re-add it (as suggested in a support page). Will it reset my phone? Will my backups be erased?
gbbg
New member
- Nov 12, 2012
- 176
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Ok apparently, to re-add the phone, you'll need to reset it to FR. No thanks. I think I can live with this.
BTW, does anybody know if the Find my Phone feature should be running in real-time? I can only see the last location I tried to find the phone, which could be ages ago. If my phone is lost/stolen and switched off and I go to the site to find it, will it still show any location? Or only when it's turned back on?
BTW, does anybody know if the Find my Phone feature should be running in real-time? I can only see the last location I tried to find the phone, which could be ages ago. If my phone is lost/stolen and switched off and I go to the site to find it, will it still show any location? Or only when it's turned back on?
Squatting Hen
New member
- Apr 15, 2012
- 878
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I thought I read somewhere that the only way to re-add it to the site is to factory reset it. I am in the exact same boat as you are. Replacement phone is jacked.
Squatting Hen
New member
- Apr 15, 2012
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Only when it is turned back on. It not not fully work for those of us who are in this situation.
I have found that if you stick the square box 'save location... When battery ........run out'. The status will be on also. So I think this is ansoftware problem. Dont be so worry
miodrage
New member
- Feb 16, 2013
- 318
- 0
- 0
Okay, besides the INVERTED setting - Off for ring lock erase, and on for showing off I have a different issue.
When I go to windowsphone.com, and I regulary log in to my acount I go to find my phone and nothing, it just shows My phone. I tried from Chrome, IE, and FF. What else is very interesting, when I log in to my wife's account, and go to find my phone, everything is as is should be, and it finds her Lumia710 in secs.
When I go to windowsphone.com, and I regulary log in to my acount I go to find my phone and nothing, it just shows My phone. I tried from Chrome, IE, and FF. What else is very interesting, when I log in to my wife's account, and go to find my phone, everything is as is should be, and it finds her Lumia710 in secs.
unstoppablekem
New member
- Sep 23, 2011
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mine did that once. the first time I set up my second phone it showed up like that. I think it's because I loaded the settings from a backup. the backup had that feature turned on but the OS have a bug there for showing it as OFF in the menu. I fixed it by turning Find My Phone off then save that as the back up, then reset my phone.
I have a question if you have find my phone will it use up battery and does it use the internet data?
unstoppablekem
New member
- Sep 23, 2011
- 8,123
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It was like this on my old 920, but not on my new 920. Find my phone still works though.
Quin452
New member
- Jan 12, 2013
- 36
- 0
- 0
I have the same issues (Settings shows as Off, yet Slider is On with no extra options) - it's been like this for a few months (even been updated).
Just had a ping from the site, so it does work, although the settings are messed up - kinda wish I could set it so that it was always on :-/
Does it matter than I have my 7 Mozart on the site as well?
Just had a ping from the site, so it does work, although the settings are messed up - kinda wish I could set it so that it was always on :-/
Does it matter than I have my 7 Mozart on the site as well?
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