Got my phone back from Nokia, now phone says my carrier is CV UK. HELP!!

[Dylan O Brien]

Hey guys,
So my phone was having problems with the vibration motor, so I sent it into Nokia to repair for me. When I received the phone after it being fixed I was told that they replaced the logic board and that I would have to re-unlock my phone. However, before I unlocked the phone, it was on the O2 network; now the phone is on a network called CV UK. I've never heard of the network and googling it returned no results.
Does anyone know how I can unlock my phone or will I have to send it away again for another few weeks?

Thanks in advance,
Dylan.

 

[broughshane]

Cv uk means its already unlocked. Have you tried your O2 sim card yet ?

 

[David P2]

Hey guys,
So my phone was having problems with the vibration motor, so I sent it into Nokia to repair for me. When I received the phone after it being fixed I was told that they replaced the logic board and that I would have to re-unlock my phone. However, before I unlocked the phone, it was on the O2 network; now the phone is on a network called CV UK. I've never heard of the network and googling it returned no results.
Does anyone know how I can unlock my phone or will I have to send it away again for another few weeks?

Thanks in advance,
Dylan.

If it's CV UK then you may have been sent a factory unlocked handset as a replacement for your old one. Which also means you should get updates quicker than those with networked locked phones.

 

[Blackadder_100]

Just got a replacement L720 from Virgin Mobile UK for one which had a microphone fault. New handset is also CVUK and works with an O2 sim, so is unlocked.

 

[Dylan O Brien]

I dont use an O2 sims card though as I'm on Meteor (Irish Network). When I put the Meteor SIM in the phone it prompts me for a pin code that I have to enter (I only have 10 attempts).

 

[JasonKruys]

That will most likely be the sim pin you have set?

 

[David P2]

If it's the SIM PIN, you get 3 attempts. SIM unlock is 10 attempts. One is phone security, the other is the network unlock.

 

[Dylan O Brien]

If it's the SIM PIN, you get 3 attempts. SIM unlock is 10 attempts. One is phone security, the other is the network unlock.

So if this is the case, where do I go in order to unlock the phone? Its definitely not a SIM pin, its the SIM unlock.

 

[Thomas Jordan]

Call your network and they will give it to you. It's called your puk code.

 

[Dylan O Brien]

Call your network and they will give it to you. It's called your puk code.

Ok, thanks

 

[Dylan O Brien]

Call your network and they will give it to you. It's called your puk code.

No, its not the PUK code that it wants. It wants an unlock code. Where can I get the unlock code?

 

[Dylan O Brien]

So turns out when they replaced my phone, the IMEI number changed. Therefore I have to ring up the network provider and give them a new IMEI number so they can give me the unlock code.