Let us know after hard reset. My phone HTC 8x is the same problem. I try more and more way. But it is nothing.
One question though to the people who managed to get Cortana is your Microsoft Live ID region for the US too?
Please note the Move Up option after long pressing the English(United States), only with English(United States) being on top, only will your phone's language setting be the real-deal English(United States).
Also, make sure speech is English(United States), please spread this around to all fellow WP8.1 users.
What does it say below the EN-US and EN-UK language in terms of phone language: available or activated?My unit is an HTC 8x and I have Cortana. Changed all language to US English. Got a bumped after the update language settings includes English UK and it's the first in the list. To get over this, long press US English and tap move up. It was mentioned in this thread a while back. Wait a while and Cortana will be available, unless location is off.
Location services should be on. No need to do a soft or hard reset. If you turn location off again, Cortana will disappear. Turn it on again and she comes back.
Happy with Cortana![]()