headphone issues since 8.1 update.

[Panda EXE]

"OEM driver updates will be available when the official update for your phone is available."
8.1 operating system with 8.0 firmware and carrier 8.0 updates. Could this be the problem?

I think you've got it! :3

 

[Man Kit Ching]

Glad that I'm not alone! I have stopped using my 920 as a music player altogether because of this bug AND the ****ty xbox music app...

 

[Panda EXE]

You should get this app to bring back the old music hub!:
Music Hub Tile | Windows Phone Apps+Games Store (United States)

 

[captaincaple]

Glad it's not just me ... I've only noticed this over the past few days. Like wise I was on the train and my Lumia 925 stopped detecting my headphones and then "switched" to the internal speaker on the phone. The annoying thing is that it's hard to replicate, I thought that it was the headphone connector and the handset (and raised a hardware call with Nokia) but by the sounds of things it's more widespread than I thought.

 

[coolraoul]

Same issue with my 920, happens regularly with 8.1, only once before it. Extremely annoying to have the sound only from the left...

 

[supask8a23]

I too have this problem but I'm not so lucky :/ even if i reset my Lumia 928 it still does it, sometimes the sound will randomly be there but then it'll crackle then cut out in the left headphone, end I've tried everything and the only thing to do is to wait and hope for the sound to come back

 

[EdoSiggi]

Lumia 925, my hearphones gave me the same problem, one side is muted. Yesterday, the hearphones weren't recognized at all. Do you have solution for this?

Sent from my Nokia Lumia 925 using Tapatalk

 

[Shiba Praveen]

Same issue with my lumia 920 as well.
Seems like lot of people have same issue. MS has to do something about it real quick. Its very annoying.

 

[TheMinker]

I am In exactly the same situation. 920. 8.1 right earphone dud. Need to power on/off to fix than it comes back after a while.

 

[rmstern53]

And yesterday's update did not fix this issue, come on MS!

 

[besweeet]

I have the issue where the audio works on the left side only. A reboot fixes this. However, this is with headphones with a 3-ringed jack, indicating it has an integrated microphone. For normal headphones, audio only comes out of the right, reboot or not, and rather quiet at that. Seemed to have started with the latest 8.1 update.

 

[p.vivekkumar]

I am fed up of rebooting again and again but the problem doesn't go away until I reboot the phone.

I'm having an issue with my Lumia 920 earphone/headset..

After 8.1 updation, whenever I plug my headphones, there's no sound coming from the right earphone. When I pull the jack, the sound comes from both sides.

Any ideas ?

 

[TechAbstract]

Same issue with only one audio channel coming out of headphones on Lumia 920. Reboot will fix it temporary.

 

[Dumitru Carabulea]

We waiting for a solution since updating to WP 8.1. Microsoft even know about this problem ?

 

[besweeet]

We waiting for a solution since updating to WP 8.1. Microsoft even know about this problem ?

I'm sure they do. It's seemingly a widespread issue.

 

[Xonovor]

Same issue here, lumia 920, I thought my headphones were broken.
It only happened once though, still it's annoying to reset it.

 

[p.vivekkumar]

I am experiencing three problems from Headphones. Here, would like to mention that last week, I have purchased WH-208 coz my old one was broken. So its a new headphone hence can't blame headphone for any problem.

1) As discussed earlier no sound coming from the right earphone(Reboot and Samsung Android headphones are the only solutions as of now).

2) Some crackling sound is coming.

3) I keep Media volume to 30 and Call volume to 10 but I am experiencing less Volume from both ear pieces and Mic also discharge less volume. Which is irritating for me and receiver on other side.

And the funniest thing happened, I tried my brother's Samsung (Android ) headphone. Volume and Mic were working absolutely fine. Only problem I faced was its control was not working (Call Receive/Reject, Songs Pause/Play/Forward) that could be understood because Samsung and Nokia use different connector interface, I guess. Anyways, what the hell will I do with controls when I am not able to listen music and can not talk properly.

Moreover, with Samsung headphone, I am not facing problem of "one side earphone not working" .

So, in a nut shell after updation to 8.1, Nokia's Headset is not supporting its own handset or vice versa. however, Samsung is supporting. So, if anybody wants to listen music or talk over headphone please use Samsung Headphones though you have to controls it from your phone. But I feel that's better option as "Something is better than Nothing", atleast you will have clear audible sound.

 

[Windowlino]

Same issue here, lumia 920, I thought my headphones were broken.

Same for me. Got new headphones and they didn't work either. Was going to send my phone (still in warranty) to nokia. Then, just before opening a ticket at nokia support, I saw this thread.

Resetting solved it for now...

Perhaps the nokia audio app update may have some influence here?! I did a softreset AFTER installing the app update. The app update didn't make my headphones work again. At least not without restarting the phone.

 

[Kenneth Fossum]

Same problem here on my 925 and it is actually starting to annoy me quite a bit. It was there before the 8.1 preview and is still there now. Seems to happen a lot when I use multiple apps with sound capabilities at the same time - one example would be Spotify and Endomondo when I am running or otherwise working out. A reboot fixes the problem, but I seem to spend a lot more time "managing" the phone during workouts than I was before with my Sammy S4. Love the phone, but this bug is getting on my nerves ...

 

[David P2]

I use a normal set of Sony earbud type headphones and have experienced none of the above issues since I got my 620 last year, and I have been using 8.1 since it was released. It could be the contacts in the handset if your problems are replicated on a brand new pair of headphones. True, my phone came with its own handsfree headphones (ie in-line mic), but I've never used them because I don't get on with the shape of the earphones themselves, and I like my bass, which the stock ones do a very poor rendition of.