Health App bugs out when I want to personalize the theme/color

AFerrari4u

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Jan 13, 2015
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Hello all,

I just got a Microsoft Band and have been loving it so far.

Yesterday, the App started bugging out when I tried changing the theme/color of the band. I set it to green as a test, and then when I wanted to change it the sub menu with the tick and the "x" to accept/cancel doesn't show up. I change colors and themes and it changes on the app but not on the band because I can't press the "accept" as it doesn't appear.

I tried turning off and on and re-installing and it keeps doing it.

Anyone had this happen before?
 

EMitchell

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Jan 31, 2013
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I haven't seen this happen. I've changed the color and the wallpaper a number of times, it's always been successful. Is there any chance that your bluetooth connection dropped between the phone and the band? Mine is a little flaky at times, and I'll have to go into the settings on the phone and disable, then re-enable bluetooth before the app can talk to my band.
 

stephen_az

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Aug 2, 2012
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Sorry - have never had this happen. Perhaps you might want to try downloading Pimp My Band or Band Pro or one of the other recent arrivals to customize to see if the problem is the app or some part of the hardware connection.
 

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