How Can I Check if my Windows Phone is Refurbished or Factory-New (Nokia lumia 920)

GotchaEli

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Sep 13, 2013
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Hey,
Im going to buy the lumia 920 and the price that the store gave to me sounds little too much *cheap*
So i want to confirm that the phone is Factory-new and not Refurbished while im buying the phone.

How can i do that?
There's any kind of code? can the store block the code?

Thats urgent to me !
Thanks! :)
 

GotchaEli

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Sep 13, 2013
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The problem is that im not from USA.
It is very normal to sell here Factory unlocked phones and thats what I want to buy..
So i was wondering if is there any function in the phone that can tell how much time the phone was in use or something like it so i can know whether the phone is new or used.

Thanks
 

daveakowalski

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Sep 12, 2013
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That I am not sure of, but if it comes in retail packaging, is in new condition and comes with a factory warranty, I personally wouldn't be too hesitant.

Perhaps someone else can shed some more light on it though, good luck!
 

jojapath

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When you have the phone in hands, dial ##634# .

It will give you the phone's lifetime counter and some other infos ...
 

maxnicks

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Wow, 400 hours. That seems like a bit of time. I've had my phone since the Lumia 928 came out and I've only talked 18 hours and 22 minutes. Granted, I don't talk on the phone a bunch. If it has 400 hours on it, then you know it works well don't you?
 

rdubmu

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Wow, 400 hours. That seems like a bit of time. I've had my phone since the Lumia 928 came out and I've only talked 18 hours and 22 minutes. Granted, I don't talk on the phone a bunch. If it has 400 hours on it, then you know it works well don't you?

I talk about 20-30 hours per month min. I am at 951 hours for my 920, and I have had it since around launch.
 

X0LARIUM

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So ideally, a phone bought from an official store should be 00:00:00 right? I am still a little confused as to what those numbers are? Is it a simple call counter?
 

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