How can I get my Surface 3 camera working?

[anon(8648115)]

Surface 3 Camera Not Working

Hi all,

So I got a Surface 3 and I'm absolutely in love! However, one issue that I just found out is that in attempting to open the camera app, a gray screen comes up and says "There's a problem with your camera..." and I'm a bit miffed at that, naturally. Any people who have had this problem been able to work around it? Or should I take it back to the MS Store -_-

 

[theefman]

Re: Surface 3 Camera Not Working

Could be a driver/install issue. I'd try a reboot, refresh then a full reset before returning it.

 

[Gergolos]

Re: Surface 3 Camera Not Working

Check out if the camera is working with other apps (like Skype, camera effect apps and so on). If that is the case, then you might have issues with the camera app itself.

 

[anon(8648115)]

Re: Surface 3 Camera Not Working

Huzzah! A simple OS refresh worked. Glad it wasn't a hardware issue! Thanks guys.

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