How do I solve my NOKIA LUMIA 720 touch pad problem?

[Windows Central Question]

NOKIA LUMIA 720 touch pad problem

touch sence keys and touch pad is not responding only power key and voulme keys are working how should i solve problem
HARSHAVARDHANREDDY.NAGAVELLI
Student Chancellor,
jits,
warangal,
telangana.

 

[bokchoy1]

Re: NOKIA LUMIA 720 touch pad problem

Try a soft-reset by holding down the power and volume-down buttons for approximately 10 seconds. This will not delete anything on your phone.