HP Elite X 3 Freeze after sms

[ndouni]

Please I need help if anyone has a solution for this. My HP Elite X3 freeze after I receive sms. Every time I get sms, my phone freeze and I have to reset it. Has anyone ran into this and have a solution? I reset the phone many time, no change, even exited out of preview, no change, stopped using Skype as default sms, no change. Please I need help.

 

[azgoth444]

Have not experienced that before. Have you tried using WDRT? Have you tried contacting HP support about this issue?

Sent from my Elite x3 on mTalk

 

[ndouni]

Will try contacting HP support, it is very frustrating

 

[azgoth444]

Yes it can be. You could also try WDRT. Maybe that will work.

Sent from my Elite x3 on mTalk

 

[Erik DeBord]

Please I need help if anyone has a solution for this. My HP Elite X3 freeze after I receive sms. Every time I get sms, my phone freeze and I have to reset it. Has anyone ran into this and have a solution? I reset the phone many time, no change, even exited out of preview, no change, stopped using Skype as default sms, no change. Please I need help.

I've had the same issue for months. My current phone is the 6th one I've had with the same issue. It freezes constantly when using skype. I'm using messaging as my default app to try and isolate the problem. HP blames bad hardware, but something else is wrong.

 

[tgp]

I've had the same issue for months. My current phone is the 6th one I've had with the same issue. It freezes constantly when using skype. I'm using messaging as my default app to try and isolate the problem. HP blames bad hardware, but something else is wrong.

I'm surprised HP claims it's hardware. I would imagine HP would blame software, and Microsoft would blame hardware! I work in IT, and we often get runarounds from companies. Dell blames Windows, Microsoft blames Dell, Intel blames President Trump...

 

[tigermcm]

i've been having the same issue but worse. randomly if i want to go back to the start screen it freezes. its also happened literally right after restarting it freezes on the lock screen. I also have an issue where excel wont show recent workbooks.