HTC 7 Mozart won't update :(

[louise182]

Hello!

Hopefully somebody here can help me....

I have an HTC 7 Mozart on version 7.0.7389.0

When I connect it to my PC and start up Zune it says update to 7.0.7392.0 is available but when the update process starts, it gets to step 2 of 10 (downloading update) and then fails with the error code: 801811A5.

Is there a way to solve this?

Also, should it not be offering me the most recent OS version?

Thanks in advance, Louise.

 

[Bearach]

Deleted.

 

[bog2587]

your internet is working fine?it's cable or wireless?you can disable firewall or antivirus and try again

 

[Bifurcated]

Not to rub salt in the wound, but my update just arrived today and installed successfully, so there doesn't seem to be a general problem...