HTC 8S Says Its Updated But Hasn't

[Kathryn Harris]

I'm trying to update my phone to the latest update and I went through the whole process of downloading and installing the update, my phone did everything it should have done (restarted, gears on the screen, etc.). But, when I then went onto my phone after it supposedly finished updating, it didn't seem to have any of the new features that should have been there and not just handset-specific ones. There is no screen orientation lock, no option to quickly close apps on the app switcher or any of the other new features. My phone was exactly the same as when I started the whole process.

It may be that I've misread something or misunderstood something but if anyone could help me out here, I'd appreciate it!

 

[Ashish Saraf1]

I'm trying to update my phone to the latest update and I went through the whole process of downloading and installing the update, my phone did everything it should have done (restarted, gears on the screen, etc.). But, when I then went onto my phone after it supposedly finished updating, it didn't seem to have any of the new features that should have been there and not just handset-specific ones. There is no screen orientation lock, no option to quickly close apps on the app switcher or any of the other new features. My phone was exactly the same as when I started the whole process.

It may be that I've misread something or misunderstood something but if anyone could help me out here, I'd appreciate it!

Did you try restarting your phone ?

sent either from my Nokia Lumia 820 or HTC Desire HD

 

[Kathryn Harris]

Just tried, it was still the same when I turned it back on.

 

[foxbat121]

Post your OS version number (and firmware version number).