HTC 8X not in GDR1 Dev Preview

giorgio_katr

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Someone correct me if I am wrong but Nokia dp users have had update 1 for close to a month now while is htc users are still listening to excuses.

htc does not care about 8x i think they suddenly decided to update their apps to support M8. next years M8 owners will begging to get the update 3 .....remember my words....
 

Victoroos

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Someone correct me if I am wrong but Nokia dp users have had update 1 for close to a month now while is htc users are still listening to excuses.

Nope
No correction... Whish that I could.. HTC is really terrible.. And so is Microsoft with their old flagship apparently -_-... I can't wait for the 830..
 

Peter McNeill1

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Lumia's will have WP9 by the time HTC gets their collective heads out of their a$$ and gives us update 1. Oh wait, maybe they'll just stay their and not give us anything. Par for the course with HTC.
 

Georgi Anastasov

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You were right guys. No love from HTC. They are again pointing fingers at each other (this time without a carrier included). No more HTC

We are not updated about the release dates for the software, this depends on windows marketing strategy. Actually for the Cortana compatibility and active listening function I suggest you directly contact Windows phone support since they are the ones who develop the software.

Their Windows phone page is this : Windows Phone 8.1 and Cortana | Windows Phone (United States)
1:22:11 AM CustomerGeorge Anastasov
Well the developer preview was release for the other phones like the Lumia series and the ATIV series and Microsoft reported that it was a driver issue. HTC said they are working with microsoft on a firmware update. What happened with it
1:25:33 AM AgentKevin C.
At this moment we have not being informed about the status of the process, basically we release the update as soon as Windows create the environment for the phone.
The first device that we released on WP 8.1 is the HTC one M8 windows version and it happen about 1 month ago so we are still testing how was the performance for the customer for the 8.1 OS .
Depending on that windows will be developing new softwares to our phones that may fix the bugs from the previous version.
1:26:23 AM AgentKevin C.
As soon as this become official we will be posting it on this web page where you can check the HTC news:
1:26:38 AM AgentKevin C.
2014 Press Releases | HTC United States
1:27:00 AM CustomerGeorge Anastasov
Ok, thank you
1:27:45 AM AgentKevin C.
You are welcome George, is there any other question or something else that I may help you with today?
1:28:30 AM CustomerGeorge Anastasov
For now no
1:29:21 AM AgentKevin C.
Thank you very much for taking the time to contact us George.
 

HTC_8X_User

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For what it's worth, from an HTC chat!

If Diego P fully understood my question, it sounds like the firmware could possibly be fixed before the October Verizon 8.1 update.

‎11‎:‎53‎:‎43‎ ‎AM 8X 8.1 DP user
Initial Question/Comment: Does the Verizon October Windows Phone 8.1 update provide the ability to update with the 8.1 update 1 DP?
‎11‎:‎58‎:‎58‎ ‎AM System
Diego P. has joined this session!
‎11‎:‎58‎:‎58‎ ‎AM System
Connected with Diego P.
‎11‎:‎59‎:‎12‎ ‎AM Diego P.
Good day and welcome to HTC! I will absolutely assist you with today's request. What HTC model do you own?
‎11‎:‎59‎:‎22‎ ‎AM 8X 8.1 DP user
8X
‎12‎:‎00‎:‎03‎ ‎PM Diego P.
What DP would stand for?
‎12‎:‎02‎:‎11‎ ‎PM 8X 8.1 DP user
Developer preview provided directly by Microsoft. Currently update 1 is blocked because of an 8x firmware problem. Need to know if that problem is fixed in the scheduled October 8.1 update.
‎12‎:‎03‎:‎26‎ ‎PM Diego P.
Got you! Yes, The Developer preview will be available, yes sir.
‎12‎:‎03‎:‎33‎ ‎PM 8X 8.1 DP user
HTC said they are working with Microsoft to solve the firmware problem.
‎12‎:‎04‎:‎25‎ ‎PM 8X 8.1 DP user
So in October update 1 DP will be available, or before October?
‎12‎:‎04‎:‎38‎ ‎PM Diego P.
The 8.1 would bring the option in normal conditions.
‎12‎:‎04‎:‎48‎ ‎PM Diego P.
Yes, right.
‎12‎:‎05‎:‎24‎ ‎PM 8X 8.1 DP user
Yes, you mean not before 8.1 is provided by Verizon?
‎12‎:‎05‎:‎58‎ ‎PM Diego P.
That I would not know, actually. However with the 8.1 update it should come with no problem.
‎12‎:‎06‎:‎55‎ ‎PM 8X 8.1 DP user
Right now update 1 is blocked for existing 8xs running DP 8.1.
‎12‎:‎08‎:‎18‎ ‎PM Diego P.
Yes, that's because for you to see any available update you'll please just follow this path: settings > software updates. Thus, you will see all released available updates. Please note that the updates are firstly developed by Microsoft, and they're lastly deployed by the carrier, meaning that updates availability vary from model to model, carrier to carrier and region to region. For an estimated date, please contact your service provider so you'll have a more accurate information.
‎12‎:‎09‎:‎01‎ ‎PM 8X 8.1 DP user
So it sounds like the firmware problem will not be fixed before the 8.1 is released by Verizon. Is that correct?
‎‎12‎:‎10‎:‎00‎ ‎PM Diego P.
It could be fixed as were working on that at the very moment.
‎12‎:‎10‎:‎42‎ ‎PM 8X 8.1 DP user
It could be fixed before the 8.1 is released by Verizon in October. Is that correct?
‎12‎:‎11‎:‎38‎ ‎PM Diego P.
Right, exactly.
‎12‎:‎11‎:‎42‎ ‎PM Diego P.
That is correct.
‎12‎:‎11‎:‎50‎ ‎PM 8X 8.1 DP user
Thanks
Diego P.
You're more than welcome! Any further inquiry you might have, please feel free to contact us again! Anything else I can help you with?
 
Last edited:

HTC_8X_User

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I noticed that HTC very recently and finally updated their 8X news and alerts page to cover the Verizon 7-8-2014 update. There was a 2013 update listed a few days ago.
 

Davis Allie

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Let's get ready to wait another two weeks at least guys - remember that when Microsoft first said they were working with HTC to fix the issue it would be "probably a few weeks" and that was almost two months ago! I honestly think that Joe just tweeted that out to buy them some time - like seriously for a big company like HTC how long would it actually take them to fix this firmware issue? The saddest thing is that I will finally be able to get a voice assistant on my phone on my platform of choice almost 3 YEARS after Siri was first released for iOS - it's been a long time coming!
 

Victoroos

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Let's get ready to wait another two weeks at least guys - remember that when Microsoft first said they were working with HTC to fix the issue it would be "probably a few weeks" and that was almost two months ago! I honestly think that Joe just tweeted that out to buy them some time - like seriously for a big company like HTC how long would it actually take them to fix this firmware issue? The saddest thing is that I will finally be able to get a voice assistant on my phone on my platform of choice almost 3 YEARS after Siri was first released for iOS - it's been a long time coming!

I'm also very afraid that is the fact... But I hope that Joe actually knows what he is talking about.. I'm checking for update more often now.
 

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