I keep "losing" contacts: some contacts in outlook.com aren't showing up

andynew89

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Jul 31, 2013
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Hi all
I save all of my contacts in Outlook account and not on sim card after hard reset my phone only gets some of my contacts but if I open Outlook on my PC all contacts are there. I just don't understand why my phone doesn't retrieve all of them.
 

her3814

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Aug 21, 2014
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Re: I keep "loosing" contacts

Try onto the contacts app in your phone finding if there's some option misconfigured under "Filter contacts" options... Maybe that's the problem... You should try too forcing a sync into the accounts settings..
Enviado desde mi Windows Phone usando Tapatalk
 

andynew89

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Jul 31, 2013
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Re: I keep "loosing" contacts

Try onto the contacts app in your phone finding if there's some option misconfigured under "Filter contacts" options... Maybe that's the problem... You should try too forcing a sync into the accounts settings..
Enviado desde mi Windows Phone usando Tapatalk

"Filter contacts" was the first thing I've checked :)
Forcing Microsoft account to sync helped.
Thanks
 

her3814

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Aug 21, 2014
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Re: I keep "losing" contacts: some contacts in outlook.com aren't showing up

Supposed you did that.. But anyways prefered not to jump over any step that could help... Glad it worked.. 👍
Enviado desde mi Windows Phone usando Tapatalk
 

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