The Icon seems to have a defect where the battery just starts heating up and draining rapidly, then takes forever to charge. I've gone thru about 6 in a year, tho that was because the replacements came with the same prob, so I had to send them back immediately. My original lasted 4 months, then 2 replacements came with the same prob...the third was fine. That lasted about 5/6 months and I just got 2 replacements back to back. This one is working fine. The problem even killed 2 USB cables. It got to the point where I changed my outlets, and installed surge protectors after the first set of incidents, but it still happened. The techs at Verizon looked at all the phones and said it was a manufacturer 's defect, so never had to use insurance or pay a deductible, and they were all over nighted. I only put up with the hassles because I love this phone and of course WP.